Own product roadmap for core infrastructure capabilities including multi-cloud expansion, cold start optimization, and build systems

Lead strategic initiatives targeting enterprise AI customers in voice and video segments

Drive competitive positioning against platforms like Modal, Replicate, and Baseten

Define success metrics using problem-initiative-metrics frameworks across team objectives

Lead compliance certifications including SOC II and HIPAA

Conduct security reviews and maintain security posture across the platform

Own incident response processes and postmortem documentation

Deliver security and PII handling training to engineering team

Drive sprint planning and delivery cadence for engineering team

Analyze platform performance data to prioritize infrastructure improvements

Own customer activation funnel and reduce friction in onboarding-to-deployment journey

Provide direct technical support to customers, troubleshooting deployment and integration issues

Gather feedback to inform product direction and prioritization

Contribute to branding and marketing initiatives

Support go-to-market positioning and messaging

Build internal tooling, including the company's administrative platform

Hands-on development work as needed to ship features and internal systems

Developer experience

Developer productivity

Platform efficiency

Platform availability and observability

Platform and organisational risk management

Contribute to technical strategy by identifying and advocating for modern technologies and process that drive organisational objectives

Maintain and manage Platform roadmap and consistently make tradeoffs to respond to customer needs and the environment

Conduct research with engineering managers, technical leadership, dev community experts and engineers to understand customer needs, and discover key solutions.

Engage with senior engineers across the organisation to understand the feasibility, complexity, scope and size of missions and tasks.

Create visibility for stakeholders regarding mission success metrics, core KPIs and data points of value.

Coordinate with engineering managers and product managers from other squads during collaborative missions.

Ensure production systems, tech debt, and DX debt are managed prioritised sustainably and effectively alongside features.

Sustainably improve team's discovery, definition, prioritisation and planning processes.

Manage discovery, planning and specification workload to ensure teams are doing valuable work.

Ensure stakeholders are engaged in decisions and informed about progress.

Understand, drive and approve the overall direction of each mission.

Create mission documentation to capture insight and requirements, and define goals and outcomes.

Work with teams to ensure that the final mission documentation is complete and correct.

Ensure that the product that gets shipped is usable, useful and slick, and in line with the technical vision.

Ensure that releases run smoothly, including coordination, training, documentation and announcements.

Gather platform metrics, analyse and interpret them, and report them the organisation to demonstrate business impact.

manage and communicate priorities across the organisation by building and maintaining of an engineering roadmap.

Drafting of processes to improve engineering team efficiency, quality of output and team culture.

Management of organisational and team risk.

Relationship management with third party providers, partners and contractors.

Planning releases and running feature workshops across the organisation.

Reporting of engineering performance and opportunities for exploration

Maintaining a workable backlog of features

Managing the day-to-day scrum team

Mentorship and coaching of junior developers.

Management of the engineering support process with customer-facing departments

Dev-ops and management of continuous integration pipeline.