I build and scale design organizations that ship high-quality, product-driven experiences. Currently leading product and design for AI experiences at SAP, including agents, deep research workflows, and generative content.
Experience
2023 — Now
Product lead for AI driven experiences on SAP’s central Application AI team, delivering reusable capabilities across multiple SAP lines of business.
Led product strategy and execution for an enterprise shopping agent, deep research and synthesis workflows, and generative visual services for commerce content.
Defined product requirements, UX direction, and cross team alignment across engineering, design, and stakeholders to deliver production ready AI experiences.
Established quality bars and evaluation loops for AI outputs, focusing on reliability, user trust, and enterprise constraints.
Drove go to market readiness through clear positioning, customer facing narratives, and stakeholder alignment.
Owned agent and LLM product strategy including grounding, retrieval (RAG) quality, and evaluation methods to improve reliability in production.
2023 — 2023
2023 — 2023
Product owner for the Clarity Design System, leading product management across design, engineering, content, and accessibility for standards used across VMware’s product portfolio.
Delivered platform level components, patterns, and governance that improved consistency, accessibility, and delivery velocity across teams.
Role concluded following Broadcom acquisition and organizational restructuring.
2022 — 2023
2022 — 2023
Incubated a sales enablement video platform concept through High Alpha’s venture studio process, culminating in a prototype and pitch deck presented for funding consideration. Took time during this period to focus on family.
2020 — 2022
2020 — 2022
San Francisco Bay Area
Platform leader for product standards and design systems across the Salesforce ecosystem, improving consistency, accessibility, and delivery speed through a combined strategy of system delivery, enablement, and education. Led a 40 person organization spanning product, design, UX engineering, tooling, and accessibility.
Led the evolution of Lightning Design System, expanding patterns and foundations (motion, illustration, iconography, color) to raise experience quality across products.
Built an adoption engine for the design system: launched Trailhead courses, internal webinars, newsletters, and documentation to help PMs, designers, and engineers use standards correctly.
Created enablement tooling that met teams where they work, including Figma design kits, automated design checks, and IDE plugins that flagged standards and accessibility issues and provided fix recommendations.
Reorganized platform UX into focused teams (patterns, tooling, UX engineering, accessibility) and implemented a prioritization and release model to scale delivery and adoption.
Delivered and governed standards across interaction, conversation design, accessibility, localization, and 200+ reusable components used by internal teams and the Salesforce ecosystem.
Defined Slack and Salesforce integration standards and led the rollout program to drive consistent implementation across product teams.
2017 — 2020
2017 — 2020
San Francisco Bay Area
Led product experience strategy for IoT and mobile, launching new capabilities that connected device data to the Salesforce platform and enabled automation and mobile control experiences.
Built and led the IoT and mobile UX team, partnering with product and engineering to deliver new platform capabilities and user facing products.
Helped drive mobile expansion across iOS and Android experiences, improving usability and enabling key workflows on mobile.
Delivered new IoT experiences that made device and event data actionable inside Salesforce through exploration, automation, and controls.
Education
Indiana University Bloomington