• Responsible for hands on and directed design of Samsung Elite mobile app for Best Buy

• Lead Omanichannel BOPIS initiatives with Best Buy to 1M+ revenue in 2022

• Lead Customer Care & Zendesk integration for improved customer feedback and response

• Increased retention due to higher NPS scores and reduced churn

• Improved agile processes through automation & design systems

• Coached Juniors Designers in a face paced environment with multiple projects

• Dual Role as a Product Manager in 2022

• Redesigned Samsung+ and Samsung Members mobile apps for iOS & Android

• Contributed to Samsung Members 8 million monthly active users

• Contributed to Ecommerce reaching 1B+ in revenue

• Responsible for design of App Annie Mobile App for both iOS & Android platforms

• Worked directly with Engineering team based in Beijing, China (26 weeks travel)

• Created Pattern Library & Design Systems to improve workflow efficiency

• Complete redesign of both iOS & Android

• Solved problems based on Product Goals, Analytics, UX Research, Competitor Research

• Day to day Wireframes, Prototypes (Flinto, Xcode), High Fidelity, Proof of Concepts

• Responsible for product roadmap of the App Annie Mobile App impacting 20K+ customers

• Data-driven decision making, prioritization of features based on business needs & customer

value, while shipping successful products every 3 weeks

• Increased app user base 50%, usage 80%, Retention 30 Day 140%, App Store Ratings to 4.5 in 9 months

• Influenced Tech Stack improvements, API Evolution, and content delivery from various sources

Agile Methodology, Daily Scrum & Team Meetings

Unite4:Good, based in Illinois, acquired Tribal Technologies Jan 1, 2015. In Feb 2015, Unite4:Good then laid off staff in Illinois and California, based on company hierarchy changes from management on down, in an effort to reduce costs.

• Protoyping of Unite4:Good mobile application with Xcode for iOS

• Worked with team of engineers in Illinois to improve front end of web platform

• Designed multiple projects leading directly to contracts, involving web and mobile apps, analytics dashboards, live demos, as well as marketing material while meeting fast-paced startup deadlines

• Worked on prototyping and developing mobile apps using Appcelerator Titanium, Xcode & Android Studio. Assisted with manual testing, database schema

• Used agile methodology to create sprints and manage workload, separating necessary features from nice to haves

• Worked collaboratively on projects with product team and engineers focusing on creating intuitive user design while easing development time

• Managed overseas development projects to make sure mobile apps were built correctly and functioning according to design

• Performed mobile web development for AEG LA Live, Chrysler Uconnect and Taylor Swift Wonderstruck

• Performed front end development on a variety projects for clients X-Bowling, Verizon, Shell and Chrysler

Contract Position

• Designed and developed Verizon V Cast Live web page

• Designed and developed Facebook applications for vendor Power Balance

Contract Position

• Designed and developed Web 2.0 sites for multiple clients

• Customized client experience from start to finish during the design and development process

• Deepened client relationships through execution of marketing strategy and collateral pieces that relate and support web technologies

Contract Position

• Creation and migration of Fujitsu Global, Europe sites to USA site

• Increased efficiency in MCU sales through web development of new core products

• Conceptual art created in Photoshop, web development performed in Altova

• Creation and linking of XML web pages and XML spreadsheets

Contract Position