# Kyle Savoie

> Software Developer

Location: Lowell, Massachusetts, United States
Profile: https://flows.cv/kylesavoie

Fascinated by the intersection between Computer Science and Finance.

## Work Experience
### Software Engineer II @ UKG
Jan 2024 – Present | Lowell, MA

### Systems Operations Engineer II @ Advisor360°
Jan 2023 – Jan 2024 | Weston, MA

### GenCyber Teaching Assistant @ University of Massachusetts Lowell
Jan 2022 – Jan 2022 | Lowell, Massachusetts, United States
● Prepare modules for students of the GenCyber cybersecurity Summer camp to use with the goal of introducing prospective college students to the industry of cybersecurity
● Develop a DDoS Armitage module in Ruby for use in the curriculum as an example of penetration testing a basic Windows chat server
● Design a simple game in Python using PyGame to demonstrate software engineering principles and introduce Python to the students of GenCyber
● Participate in weekly standup meetings to present completed weekly tasks and collaborate to plan the following week's tasks
● Collaborate with other Teaching Assistants to identify strengths and weaknesses in the current curriculum and update/adjust the content where needed

### Hyperledger Fabric Research Fellow @ University of Massachusetts Lowell
Jan 2022 – Jan 2022 | Lowell, Massachusetts, United States
This project aims to use Hyperledger Fabric, a private blockchain, to track custody of sensitive files. In this project I am responsible for creating the GUI using Node.

### Pharmacy Technician Apprentice @ Walgreens
Jan 2021 – Jan 2022 | Lowell, Massachusetts, United States

### Technical Intern @ Teradyne
Jan 2020 – Jan 2021 | North Reading, Massachusetts, United States
● Set up Jenkins in AWS and built modular repeatable builds using the Jenkins libraries. Administered
permission groups connected to Active Directory.
● Built up a Swarm server in AWS and designed workflows for code reviews through the system.
● Implemented load balancers for resources in AWS.
● Helped design, test, and build workflows through the Perforce tool. Helped administer permissions and
files through the Perforce tool. Connected Perforce, Swarm, and Jenkins together, via automated triggers.
● Seeing a POC project involving multiple tools to completion and then elevating the POC to full production
status.
● Documented new tools, projects, and workflows. Cleaned up legacy documentation. Trained users on how
to use the new tools and workflows.

### Customer Service Specialist @ Ethos
Jan 2018 – Jan 2018 | Remote
● Worked independently while managing Freshdesk CRM workflow handling hundreds of customer support
tickets per shift.
● Displayed meticulous attention to detail by rigorously user testing each new version of the Ethos Universal
Wallet and resolving, submitting, or escalating bug reports to maintain high quality assurance.
● Collaborated with global colleagues during weekly meetings designed to brainstorm new application
features, address urgent bugs, and improve efficiency.
● Recognized patterns in customer concerns and created automatic responses which drastically reduced
active ticket time and improved efficiency.

### Technology Sales Specialist @ Staples
Jan 2017 – Jan 2018 | Attleboro, Massachusetts, United States


## Education
### Bachelor of Science - BS in Computer Science
University of Massachusetts Lowell


## Contact & Social
- LinkedIn: https://linkedin.com/in/kylesavoie

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Source: https://flows.cv/kylesavoie
JSON Resume: https://flows.cv/kylesavoie/resume.json
Last updated: 2026-03-31