• Cloud Infrastructure & Deployment
• Designed and deployed Anconnect server systems on Azure Kubernetes Service (AKS) for in-house and Fiserv environments, developed using Python and Go.
• Automated provisioning and deployment using Terraform, Helm, and YAML, ensuring scalable and reliable infrastructure.
• VoIP & API Development
• Developed SIP CallInfo Proxy (C# REST API) to intercept, modify, and forward SIP messages.
• Developed PBXInfo Proxy integrating AS7 and CoreViewUC for communication, session/role control, and data exchange.
• Unified Communications Platforms
• Developed CoreViewUC App (React, JavaScript) supporting voice, chat, and SMS, integrating with AS7 for SIP signaling and call control.
• Built CoreViewUC for Android (Kotlin), extending UC capabilities to mobile.
• Created modular, reusable React components for scalable and maintainable frontends.
• Service Hub & Team Portal
• Developed centralized Service Hub (C#, JavaScript/jQuery, SSO) integrating MaxACD Admin, Max Communicator, MaxReport, and UMS.
• Implemented Team Portal with real-time call tracking and automated billing workflows, including usage logging and account management.
• Max Communicator
• Developed a unified voice + chat client (C# backend, ReactJS frontend) leveraging Mattermost for collaboration.