Led product lifecycle management for a UI-facing scrum team, establishing processes and frameworks that support cross-functional collaboration between design, engineering, and product teams while maintaining delivery excellence across quarterly cycles.

Conducted comprehensive user research to understand customer needs, behaviors, and pain points of global users, creating user personas and journey maps that informed strategic design decisions resulting in 25% increase in customer satisfaction

Developed wireframes, prototypes, and high-fidelity designs for complex flow cytometry analyzer platform, ensuring designs aligned with brand guidelines and user expectations while directly impacting $17.2 billion in company revenue

Collaborated closely with product managers, developers, and stakeholders to iterate on designs and ensure alignment with project goals, establishing company-wide design critique framework that reduced design revision cycles by 65%

Created comprehensive design documentation including style guides and component libraries with 140+ components, maintaining consistency across products while reducing design-to-development handoff time by 60%

Ensured accessibility and inclusivity in design solutions, adhering to industry standards while solving complex design challenges creatively for technical users with strong attention to detail and commitment to high-quality work

Awards: Exceptional Impact Award FY22

Developed personas and use cases, conducting usability testing to validate design decisions and iterate on user feedback.

Took responsibility for designing new features with a strong focus on user-centered design.

Developed BDB’s component library to optimize processes within the software organization.

Conducted usability testing sessions with 50+ participants to gather feedback and refine designs for optimal user experience, demonstrating a strong understanding of interaction design and visual design principles

Collaborated with product managers, UX researchers, and content strategists to present design concepts to stakeholders, leveraging Workday's design system and creating high-fidelity prototypes using Figma with strong attention to detail