# Lauren Choy

> creative producer

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/laurenchoy

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## Work Experience
### Creative Producer @ OpenAI
Jan 2025 – Present | San Francisco Bay Area

### Product Owner @ BD
Jan 2024 – Jan 2025 | San Jose, California, United States
Led product lifecycle management for a UI-facing scrum team, establishing processes and frameworks that support cross-functional collaboration between design, engineering, and product teams while maintaining delivery excellence across quarterly cycles.

### Product Designer II @ BD
Jan 2024 – Jan 2025 | San Jose, California, United States
Conducted comprehensive user research to understand customer needs, behaviors, and pain points of global users, creating user personas and journey maps that informed strategic design decisions resulting in 25% increase in customer satisfaction

Developed wireframes, prototypes, and high-fidelity designs for complex flow cytometry analyzer platform, ensuring designs aligned with brand guidelines and user expectations while directly impacting $17.2 billion in company revenue

Collaborated closely with product managers, developers, and stakeholders to iterate on designs and ensure alignment with project goals, establishing company-wide design critique framework that reduced design revision cycles by 65%

Created comprehensive design documentation including style guides and component libraries with 140+ components, maintaining consistency across products while reducing design-to-development handoff time by 60%

Ensured accessibility and inclusivity in design solutions, adhering to industry standards while solving complex design challenges creatively for technical users with strong attention to detail and commitment to high-quality work

### Product Designer @ BD
Jan 2020 – Jan 2024 | San Jose, California, United States
Awards: Exceptional Impact Award FY22
Developed personas and use cases, conducting usability testing to validate design decisions and iterate on user feedback.

Took responsibility for designing new features with a strong focus on user-centered design.
Developed BDB’s component library to optimize processes within the software organization.

### Product Design Intern @ Workday
Jan 2019 – Jan 2019 | Pleasanton
Conducted usability testing sessions with 50+ participants to gather feedback and refine designs for optimal user experience, demonstrating a strong understanding of interaction design and visual design principles

Collaborated with product managers, UX researchers, and content strategists to present design concepts to stakeholders, leveraging Workday's design system and creating high-fidelity prototypes using Figma with strong attention to detail

### Graphic Design Co-Chair @ UCSD Design Co
Jan 2018 – Jan 2019 | La Jolla, CA
Expanded the largest design community at UCSD by facilitating workshops and panels for our 150+ members.

Led the Graphic Studio team, creating visual content for the growing brand.

Collaborated with industry partners to create event collateral (Sony Design Frontier, Intuit Design Sprint, Workday Design Jam)

### Graphic Designer & Web Developer @ UC San Diego Office of Innovation and Commercialization
Jan 2017 – Jan 2019 | La Jolla, California
Partnered with a web developer to redesign UCSD’s innovation website, I led efforts on its information architecture, navigation, and brand identity. The redesign lowered the bounce rate by 12%.

Utilized HTML and CSS to manage content for the website which supports 760+ startup companies.

Designed marketing materials ranging from posters, newsletters, and brochures. Produced 50+ materials quarterly.


## Education
### Bachelor of Science - BS in Cognitive Science - Human Computer Interaction
UC San Diego


## Contact & Social
- LinkedIn: https://linkedin.com/in/laurenchoy

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Source: https://flows.cv/laurenchoy
JSON Resume: https://flows.cv/laurenchoy/resume.json
Last updated: 2026-04-13