Lead designer for all UX experiences within watsonx Code Assistant for IBM Z, including both original and chat-based code explanation features, shaping interaction models for complex AI-driven workflows.

Partner closely with product management and engineering to translate product requirements, user needs, and technical constraints into scalable, human-centered design solutions.

Incorporated user research, workflow analysis, and usability findings to inform interaction patterns, content structure, and overall product direction.

Presented designs to IBM VP of Z Application Platform and CTO of Z Software, receiving high praise: "This is great, very powerful."

Spearheaded the UX restructuring of z/OS Cloud Broker, centralized design assets in Figma, implemented a smoother design-to-code process, and elevated developer alignment.

Built and maintained a robust component library and UX documentation system to support design consistency across teams.

Led UX for the z/OS Containers beta website, facilitating user feedback sessions and iterating designs based on synthesized research insights.

Applied discovery and usability findings to improve clarity, information structure, and user workflows across enterprise tooling.

Facilitated cross-functional Figma workshops and supported design upskilling among engineering teams.

Co-led IBM’s Infrastructure UX Guild, running retrospectives, synthesizing team insights, and shaping internal design events.

Skills: UX Design, UI Design, Visual Design, Front-End Development(HTML / CSS), Agile Methodology, Enterprise Design Thinking

Designed an intro logo backdrop screen for Rodrigo Kede de Freitas Lima’s

(a GTS General Manager) live stream show, “Leading by Listening, introducing the LEAD series”

Created & designed a remote learning website for Ginni Rometty, IBM Leadership

(mainly, GTS General Managers and Vice Presidents) and the Emergency Response Task

Force to drive IBM assistance with regard to the growing COVID-19 crisis impact on

the education system

Conducted user research & designed an MVP Education Portal prototype for an

enterprise client, Zones. Which received positive recognition from Mike Perry, a

National Channels Sales Executive at IBM, “...Having 40+ years at IBM what they

have delivered is one of the best if not the best piece of work I've seen. As you can

tell from the adjectives, I used I am extremely excited about this portal and the

impact it can have on the Channel. It is more than a portal it truly is a sales tool."

Designed application prototype, Agent Companion, for State Farm during a

Design Thinking event-Statistics for the application, increase customer satisfaction by

90%, save costs by reducing annual follow-up calls, ultimately saving $1.78M and

an increase in State Farm agent satisfaction by 80%

Facilitated & co-created multiple BlueHacks, whiteboarding strategy sessions, including

but not limited to clients such as Anixter, State Farm, & Sentara

Co-managed GTS 2019 Summer Internship program-Co-managed and mentored a program of

22 interns in client-facing projects, visual designs, setting up their workstations, idea development &

rapid prototypes for CIO Hackathon

Designed and delivered template presentation decks for my squad to utilize when presenting to enterprise clients

Designed website wireframes and mockups for Toolkit project

IBM Next Site Representative for Armonk/North Castle, NY Location

Experis ManpowerGroup

Contracted to complete work for:

IBM, Chief Information Office

Served as team focal point tasked with managing any issues that arose during internal application testing of Enterprise Application Library for CIO. I was responsible for more than 45 global internal users throughout multiple departments of the CIO.

Produced guide videos on how to use EAL for multiple CIO global IBMers.

Organized internal information pertaining to ID owners that had access to

internal servers, ID access levels, group/aliases, business objectives,

development or production ID specifications and start/expiration dates of IDs.

Performing/maintaining daily extraction and aggregation from various

internal data sources to provide a comprehensive dataset for use by IBM's

internal reporting functions for use by management, audit, application owners, etc.

My experience attending General Assembly began with, online courses with test assessments(prior to immersive program beginning) & a 12-week long, full-time Web Development Immersive program.

This rigorous program was the best decision I've ever made, hands down. General Assembly has supplied me with the skills needed to kick-start my career as a developer and propelled my desire as a lifelong learner. I have dedicated over 600 hours to learning about the ins and outs of full-stack web development and learning the importance of team collaboration.

From coding as a hobby and understanding the fundamentals to building full-stack web applications, I have learned to solve problems with code while applying industry best practices in a collaborative environment.

Areas of Study:

• Programming Fundamentals

• The Basics of Product Development

• Front-End Web Development

• Back-End Web Development

• Aided with technical troubleshooting.

• Assisted with equipment checkout.

• In charge of maintaining hardware and software within college computer labs.

• Used ticket issuing technology to report hardware or software problems.

• Maintained computer lab logs

(check-ins and check-outs).

• Supported system administrators with their assigned tasks.