• Stabilized Netflix's design system by leading a11y design conformance, establishing a yearly audit practice, and designing component enhancements for assistive technology users—remediating all 109 components against WCAG 2.2 AA within 1 year.

• Defined the role as Netflix's first accessibility designer. Streamlined and scaled a11y across component and feature workflows, generating a system of 7 new support touch points, such as office hours, visual inspections, component scoping/documentation, and a11y annotation reviews.

• Developed and led an a11y education strategy that included hands-on annotation training, a design champs program, and onboarding curriculum for the design org—resulting in 150+ designers upskilled on accessibility productization requirements.

• Increased access education at NYU ITP (Tisch School of the Arts) by developing and teaching a graduate-level accessibility design class at the NYU Ability Project.

• Multisensory Design (Fall 2022, 2023, 2024, 2025, 2026); 2-4 credits; students take a multisensory approach to accessibility design: building tangible interfaces more accessible to users who perceive best through tactile, auditory, visual, olfactory, and/or gustatory, and incorporating feedback from local disability advocates.

• Researching the future of accessibility design through an appointment within Steinhardt, funded by a federal IMLS National Leadership Grant and a Public Interest Technology seed grant.

• Conducted end-to-end design and evaluation of novel accessible interfaces by partnering with people with disabilities in Amy Hurst’s lab—an interdisciplinary research space focused on disability and technology—resulting in 8 academic publications at HCI conferences and inclusivity journals.

• First-authored a toolkit for the design of multisensory museum interfaces—through partnership with disability advocates with sensory, mobility, and cognitive disabilities and The Intrepid Museum—earning a Museum Association of New York 2023 Award of Distinction, Engaging Communities.

• Led the design research for the development of expressive augmentative alternative communication for nonspeaking performers in an operatic performance.

• Spoke about accessibility design at conferences such as John Slatin AccessU, Inclusive Design 24, and axe-con.

As a part of NYU ITP’s residency, designed learning materials for and led workshops on accessibility design and nonvisual making. Published HCI research on tactile design, TA'ed a museum accessibility design course, and advised students in the design lab.

• Defined the strategy for and led the inclusive design review program, resulting in 7 new components/flows with accessibility considered from the beginning of the design process.

• Scaled accessibility across the design system on the Inclusive Design Team, designing new components and increasing WCAG conformance for 5 feature designs through XFN partnership.

• Upskilled the UX research team on accessible research studies, representative samples with people with disabilities, and ethical human subjects research practices, leveraging NYU research experience.

• Increased access on Twitter’s consumer product by designing and evaluating novel accessibility innovations (e.g., sensory-sensitive earcons, sensory guide for social media environments, the alt text badge), tripling alt text on the platform, setting industry standards, and delivering Twitter's first a11y UX research study.

• As accessibility lead embedded within the Design Systems and Design Foundations teams, ensured that over 40 shipped products, such as Spaces and the Edit Button, were designed with accessibility in mind through XFN partnership, office hour design reviews, and WCAG 2.1 AA audits.

• Provided dedicated support to an org of 125+ designers needing accessibility experience by working on cross-functional Twitter A11y (the newly-formed Accessibility Experience Team) as Twitter’s first accessibility designer.

• Transformed organization design culture to include accessibility through developing curricula, onboarding, and expanding an engineer-focused Champions program, resulting in 10 upskilled designers for additional a11y support.

• Scaled support for assistive technologies by designing the first set of a11y annotations created for mobile to better communicate with engineers—copied over 2.5k times on Figma by the public and used by Twitter designers on shipped features.

• Notable achievements: First-authored 2 academic publications of the team’s novel innovations at ASSETS 2021 and 2022. My work was cited in a U.S. Government letter to Twitter as motivation to reinstate the accessibility team.

Launched campaigns through developing concepts, storytelling narratives, visual design, and customer experience for consumer brands in technology, healthcare, entertainment, and packaged goods industries.

Designed interactive experiences for Uniqlo, Mercedes, the UN, and Spotify through concept development, storytelling, campaign look and feel, and customer experience. Interactive work received awards from the One Show, Clios, Webby’s, FWA, Awwwards, Effies, and Cannes Lions.

Designed 360° campaigns for GE, AT&T, Mars, Hyatt, and Johnson & Johnson, including an embodied interaction installation, M&M’s social, print, and TV spots (scripts, storyboarding, production), and visual design for web.