Delivered on product roadmap milestones by providing UX support via roadmap planning, user research, wireframing, workshops, prototyping, and UX/UI design
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Collaborated with researchers to create research plans, craft clickable prototypes, and conduct user testing to inform designs
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Championed user needs and promoted UX best practices, like usability heuristics and accessible design, by representing UX in the product partner triad (product, engineering, and UX)
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Designed solutions in Figma with annotations and interaction notes to improve readability for all stakeholders involved
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Worked closely with engineers throughout the design process to ensure solutions were attainable from a technical perspective
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Redesigned a chatbot builder tool that decreased the engineering time required to launch a chatbot from 10 days to 3 hours
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Researched and designed a platform for Indeed Hire users to access data and reporting needed to reach business goals, helping alleviate 10+ major pain points