Led UX workstream for IT Asset Management business unit, worked with user research and design team, collaborated with product managers and engineers, mentored designers, and spoke at company conferences.

Led design for Software Asset Management service, worked with design system team, conducted design reviews and critiques.

Senior consultant working with clients using design thinking methodologies, conducted user research, created personas and journey maps, mentored new hires, spoke at conferences.

Conducted user interviews in finance industry, participated in design bootcamp, created interactive prototype for Watson IoT Company.

Taught masters level class on Usability Needs Assessment and Evaluation, managed 60 students, held office hours.

Led project to redesign patient portal intake process, conducted surveys, interviews, and usability sessions.

Redesigned HR intranet and external resources application, conducted user research, created wireframes and prototypes.

Designed and programmed experiments using E-Prime Software, used eye-tracking equipment to conduct research.

Designed mobile prototypes, conducted remote usability sessions, implemented tool using HTML and CSS.

Conducted user interviews with museum stakeholders, designed usability testing, presented findings and design suggestions.