# Lawrence Ng > Applied Engineer @ Deepgram Location: San Francisco, California, United States Profile: https://flows.cv/lawrenceng Hi there! I'm a Graduate Computer Science student with a background in Mechanical & Aerospace Engineering and experience in customer-facing technical support and solutions engineering roles. I’m driven by a passion for learning new technologies and solving challenging problems—especially at the intersection of software, AI, and cloud infrastructure. My skill set includes software development, Generative AI (LLMs & agents), cloud platforms (AWS, GCP, Azure), and DevOps practices like CI/CD automation. I’m currently focused on building scalable systems and intelligent applications, and excited to bring that energy to backend, AI infrastructure, or cloud engineering roles. ## Work Experience ### Applied Engineer @ Deepgram Jan 2025 – Present | San Francisco, California, United States ### Cloud Engineer Intern @ Mapply.ai Jan 2025 – Jan 2025 - Develop and deploy scalable Firebase Cloud Functions in TypeScript to power key features across Web and iOS applications, enhancing real-time performance and user experience. - Streamline development workflows by implementing automated CI/CD pipelines with GitHub Actions, significantly reducing deployment time and increasing engineering efficiency. ### Cloud Engineer Intern @ Unibui, Inc. Jan 2025 – Jan 2025 Develop and deploy scalable Firebase Cloud Functions in Node.js to power key features across Web and iOS applications, enhancing real-time performance and user experience. Streamline development workflows by implementing automated CI/CD pipelines with GitHub Actions, significantly reducing deployment time and increasing engineering efficiency. ### Teaching Assistant @ University of San Francisco Jan 2023 – Jan 2024 | San Francisco, California, United States Teaching assistant in object-oriented programming, data structures, and graduate-level algorithms courses. Provided individualized support to students, diagnosing coding challenges and delivering constructive, in-depth feedback on assignments and projects to foster technical growth and problem-solving skills. ### Implementation Engineer @ Adyen Jan 2021 – Jan 2022 | San Francisco, California, United States Led end-to-end technical integrations for clients onboarding Adyen’s payment platform, ensuring smooth deployment and optimal user experiences. Partnered cross-functionally with Sales and Account Management teams to drive customer success, accelerate growth, and uncover new revenue opportunities. Acted as a trusted advisor and subject matter expert for Adyen’s Point of Sale (POS) solutions, delivering strategic insights and hands-on technical support. Designed and maintained interactive sandbox applications using JavaScript and Python Flask. Managed customer feature requests and mitigated technical roadblocks, enabling timely, successful rollout of Adyen’s payment technologies. ### Technical Support Engineer (POS) @ Adyen Jan 2019 – Jan 2021 | San Francisco Bay Area Provided responsive and effective operational support to merchants integrating and using Adyen’s Point of Sale (POS) terminals, ensuring minimal disruption and high customer satisfaction. Diagnosed complex hardware and software issues, working closely with merchants to maintain reliable terminal performance and resolve problems in real-time. Tested new product features and identified bugs, contributing to continuous improvement through detailed reporting and updates to technical documentation. Enhanced team efficiency by automating routine tasks with Python, JavaScript, and Bash, and developed a custom Java application to streamline internal testing workflows. Monitored system performance and handled critical incident escalation, serving as the primary point of contact for emergency responses and coordination with on-call developers. Mentored incoming engineers and led onboarding initiatives, playing a pivotal role in growing and scaling the North American POS technical support team. ### Teaching Assistant @ UC Berkeley Extension Jan 2019 – Jan 2020 | San Francisco Bay Area Teaching Assistant for a Full Stack Web Development Boot Camp cohort. ### Full Stack Web Developer @ AcceptMyCrypto Jan 2018 – Jan 2019 | San Francisco Bay Area Deployed the alpha version of a full-stack web application to Heroku, enabling early user testing and feedback collection. Managed and optimized a MySQL database, improving server-side route performance and ensuring efficient data retrieval. Led team-wide workshops on web deployment strategies and Redux integration, fostering knowledge sharing and consistent development practices. Collaborated in engineering meetings, contributing to the design and implementation of new user-facing features and enhancing overall product functionality. ### Service Engineer @ Indicate Technologies Inc. Jan 2016 – Jan 2019 | Santa Clara, California Developed Microsoft Excel Macros to automate the retrieval of internal documents, significantly improving workflow efficiency and data accuracy. Delivered both on-site and remote diagnostics for customers, troubleshooting complex hardware and software issues to ensure minimal downtime. Performed precision machine calibrations and conducted data analysis to verify system conformance with technical specifications and performance standards. ### Full Stack Web Developer @ Thought Parcel Jan 2018 – Jan 2019 | San Francisco, CA Thought Parcel is a video capture, thought-sharing social networking web application. As the lead full stack web developer, I: Designed and implemented the application architecture on both the server and client side using Node.js, MySQL, and React. Deployed and managed hosting infrastructure with Heroku and integrated AWS S3 for scalable and secure video storage. Built robust user authentication systems using bcrypt.js and JSON Web Tokens (JWT) to ensure secure access and data protection. Conducted extensive compatibility and functional testing, identifying and resolving bugs to ensure a seamless user experience across platforms. Collaborated in product development meetings, contributing to feature planning and mapping out the product rollout timeline. ## Education ### Master of Science - MS in Computer Science University of San Francisco ### Certificate in Ethical Artificial Intelligence San Francisco State University ### Associate of Science - AS in Computer Science City College of San Francisco ### Full Stack Web Development UC Berkeley Extension ### Bachelor of Science (B.S.) in Aerospace and Mechanical Engineering UC Irvine ## Contact & Social - LinkedIn: https://linkedin.com/in/lawrence-sl-ng --- Source: https://flows.cv/lawrenceng JSON Resume: https://flows.cv/lawrenceng/resume.json Last updated: 2026-04-11