●Programmed and implemented dual Panasonic welding robots for automated escalator step repair, incorporating laser detection technology to identify damaged components without human intervention.

●Doubled production efficiency by creating a fully automated welding process that operates at twice the speed of manual methods, significantly improving department output metrics.

●Trained and mentored welding technicians on robot operation procedures, successfully transitioning skilled manual workers to advanced manufacturing technology.

●Maintained system reliability through comprehensive troubleshooting, component replacement, PLC programming, and vendor relationship management to minimize downtime.

●Refurbish and repair escalator chains.

●Assemble chains based on customer needs.

●Maintain, repair, and service products.

●Troubleshooting and diagnosing issues with clients

in-person/over-the-phone.

●Assist customers by using sales skills.

●Promote growth by meeting/exceeding sales goals.