• Lead migration of legacy security product to a new cloud-based suite, Cloud Admin, designed for enterprise admins

• Deliver end-to-end solutions for email cybersecurity products utilized by 87% of Fortune 100 companies

• Lead UX design on AI-driven feature leveraging LLMs to enable users to retrieve insights intuitively and

streamline complex security tasks and workflows

• Conduct in depth user interviews to uncover user needs and optimize product features using wireframes, high-fidelity prototypes, mockups, and research

• Drive collaboration with engineering, QA, customer success, and product management to shape roadmap, define scope and requirements, and deliver features under tight timelines

• Collaborate with engineering to align on front-end frameworks to create responsive, accessible designs to streamline complex security tasks

• Manage and innovate components within design system to ensure consistency and optimize user experience across platforms

• Collaborate with senior UX designers, product managers, researchers, content strategists, and engineering to deliver key features on the Analytics and Service Web Enterprise Portal in RingCentral app

• Own end to end design process for enterprise deployment with bulk upload feature, contributing savings up to $5M

• Ship data visualization feature in the Analytics Portal

• Develop comprehensive design and spec documentation for stakeholders, ensuring alignment on design principles and interactions

• Lead and develop company’s UX strategy through conducting user research, developing scenarios and wireframes, and creating mockups, prototypes, storyboards, screen flows, and sitemaps

• Work collaboratively with cross-functional teams to design web elements and build page navigation

• Clearly articulate design concepts and rationale to stakeholders before product launch

• Design on-brand marketing assets and social media informational campaigns using Adobe Creative Suite for the Health department

• Develop web prototypes and conduct brand research to rebrand department website

• Design web pages for department events using HTML/CSS