Led the User Education team from 2023-2025. Built a multiyear roadmap taking us from an archaic, 1990's-style tool to a vibrant and engaging learning and creation platform.
➵ DRIVING IMPACT
• <1yr, grew DAU to 400k (+22%), and drove Daily Time Spent +29%.
• Reduced hangs & crashes by 19% with efficient design.
• Developed an onboarding curriculum that produced 8% more playtime for game creators.
• Led a NUX strategy that grew with the maturity of the user base, from n00b to pro.
• Achieved leadership buy-in on a multi-team 2+ year vision to fund headcount.
• Set & doubled traffic goals, flagged risks & prioritized safety of our community.
➵ LEADING BY DESIGN, QUALITY & CRAFT
• Shipped a data-backed New User Education for Roblox Studio.
• Ran PD team critique; quality initiatives and elevating design processes to drive quality across the team.
• Resource planning, scoping, retrospectives, & aligning XFN on goals for each half.
• Ran user research sessions
➵ PEOPLE & PROCESS
• Collaborated with talented XFN across Content, Data Science, Product, and Engineering in immediate + adjacent orgs.
• Managed an intern & mentoring junior designers.
• Led the cross-company Learning Session Program.
• Demos at All-Hands; keynoting internal education sessions and events; defined Roblox's CreatorX feedback culture.