# Leon Eng > Tactical Agentic Product Designer | Creating industry leading B2B SaaS Apps Location: Fremont, California, United States Profile: https://flows.cv/leoneng With over seven years in the design field, I am currently the Lead Product Designer at Autoflow, where I embody the mission of creating industry leading B2B SaaS applications for desktop + mobile. πŸ™‹πŸ»β€β™‚οΈ ABOUT ME βœ… 7 years as a Product Designer 🎳 Professional USA bowler πŸ“ˆ Stock trader 🏎️ Car enthusiast πŸ“Έ Photographer & Videographer ⚑️ QUICK PITCH My expertise lies in UX/UI design, product research, and leveraging Figma to enhance product interfaces. At Autoflow, my goal is to foster an environment that values innovation, collaboration, and user-centric solutions, ensuring our products resonate with our audience and align with our organizational culture. In my tenure at Autoflow since January 2024, I've led the design team to success by mentoring junior designers and spearheading the design process for our flagship products. My role involves intensive user research, crafting wireframes and prototypes, and maintaining design consistency through robust design systems. Collaborating closely with product managers and engineers, we've ensured that our design choices are feasible, align with business objectives, and most importantly, provide an intuitive user experience. πŸ–ΌοΈ PORT FOLIO www.leoneng.com ## Work Experience ### Senior Product Designer (Enterprise B2B SaaS) @ Ushur Jan 2025 – Present | Santa Clara, California, United States ### Lead Product Designer (Enterprise B2B SaaS) @ Autoflow Jan 2024 – Present | Dallas, Texas, United States Design Leadership: β€’ Led the design strategy and execution for Autoflow’s core products. β€’ Mentor and guide junior designers, fostering a collaborative and innovative design culture. User Experience (UX) and Interface Design (UI): β€’ Conduct user research and usability testing to gather insights and validate design decisions. β€’ Create wireframes, prototypes, and high-fidelity designs using Figma and other design tools. β€’ Develop and maintain design systems to ensure consistency across all products. Collaboration and Communication: β€’ Work closely with product managers, engineers, and other stakeholders to ensure design feasibility and alignment with business goals. β€’ Present design concepts and iterate based on feedback from team members and users. Project Management: β€’ Utilize project management tools like Trello to track design progress and ensure timely delivery of design assets. β€’ Coordinate with development teams to ensure seamless implementation of designs. ### Senior Product Designer (Enterprise B2B SaaS) @ CloudCall Jan 2024 – Jan 2025 | Boston, Massachusetts, United States Softphone & Communication UX: β€’ Let the redesign of CloudCall’s Softphone experience, improving messaging broadcast, contact selection workflows, and call filtering, helping scale the product. β€’ Designed enhanced filtering options for managing contacts, call logs, messages, reducing the navigation time for users. Internal Training & Documentation: β€’ Laid the groundwork for internal training, documenting workflows for agents, supervisors, and admins. β€’ Created UX documentation and design system guidelines, providing consistency across the product ### Product Designer (Enterprise B2B SaaS) @ Five9 Jan 2019 – Jan 2024 | San Ramon Responsibilities: β€’ Lead User Experience Design: Directed the creation of user flows, wireframes, and high-fidelity interaction designs, enhancing user satisfaction by 30%. β€’ Design Specifications: Authored detailed design specs with comprehensive state considerations, ensuring seamless handoff to the development team. β€’ Prototyping & Interaction Design: Developed advanced prototypes, both static and interactive, to clearly demonstrate design intent and improve usability. β€’ Cross-functional Collaboration: Actively participated in cross-functional teams, managing multiple projects simultaneously to deliver cohesive design solutions. β€’ Stakeholder Engagement: Regularly collaborated with product managers and engineering teams to align product insights with intuitive, user-friendly application features. β€’ Competitive Analysis: Conducted extensive research on the competitive landscape, leveraging user feedback to drive design improvements. β€’ Design System Development: Contributed to the development and maintenance of a comprehensive design system to ensure consistency and scalability across projects. β€’ Performance Metrics: Successfully implemented designs that resulted in a 25% reduction in user task completion times and a 15% increase in overall user engagement. ### Product Management Intern @ Five9 Jan 2019 – Jan 2019 | San Ramon, California Product Management: β€’ Managing the workflow of new product ideas and the roadmap of new projects. β€’ Responsible for porting our product management workflow to a new system that improves efficiency and integration across task management platforms. β€’ Collaboration with the product design team on UX research and product ideation/evaluation UX Design: β€’ Leading a portion of UX research and design to improve the usability of current applications. ### Product Design Consultant (Physical Hardware + User Research) @ Suzuki Motor of America, Inc. Jan 2018 – Jan 2018 | Palo Alto As a design consultant for Suzuki through Berkeley Innovation, I contributed to a comprehensive project focused on envisioning the future of interior cabin spaces. My role encompassed: β€’ Leading the application of human-centered design processes, establishing the foundation for project strategies. β€’ Steering design sprints, fostering collaboration and innovative thinking within the consultant team. β€’ Conducting extensive user testing and research to inform transportation design methodologies. β€’ Identifying user needs and ideating future-focused interior cabin designs with a 20-year horizon. β€’ Prototyping innovative features, refining existing concepts, and introducing new ideas to enhance user experience. ### Information Technology Intern @ Tom Sawyer Software Jan 2017 – Jan 2018 | San Francisco Bay Area β€’ Maintained company-wide software and hardware systems. β€’ Managed Windows AD and MacOS Open Directory systems. β€’ Utilized scripts written in BASH to bind machines to active directories. β€’ Responsible for software maintenance and server upkeep. ### Academic Mentor @ CollegeSpring Jan 2017 – Jan 2018 | San Francisco Bay Area β€’ Tutor groups of 5-7 students in SAT, ACT, and/or College Readiness using our curriculum and mentor handbook. β€’ Spend 2 hours weekly to plan lessons, which includes attempting practice problems, preparing activities/games, etc. β€’ Modify and personalize lessons to facilitate student learning. β€’ Engage students and develop classroom management and leadership skills β€’ Analyze test results to target subjects where students are being challenged. ### Course Assistant (CS61A) @ UC Berkeley Jan 2016 – Jan 2016 | Berkeley, California Course lab assistant for CS61A, the introductory computer science course at Berkeley. This course exposes students to techniques of abstraction at several levels: β€’ Within a programming language, using higher-order functions, manifest types, data-directed programming, and message-passing. β€’ Between programming languages, using functional and rule-based languages as examples. ### Software Engineer @ Swagelok Northern California Jan 2015 – Jan 2016 | Fremont, California Developed a web catalog and created a new user interface that follows modern web design principles. Used HTML5, CSS, and Javascript to redesign the web overhaul. Bootstrap was also used to improve the fluidity of the website. I used Adobe Photoshop and Excel to create the UI of the site. ### Business Development Intern @ H&E Data Provider Jan 2016 – Jan 2016 | Berkeley, California H&E is a Big Data tech startup based out of Berkeley, CA. Responsible for prospecting, inquiries, inbound leads, and communications with prospective H&E customers in the real estate sector. Experience: β€’ Prospecting β€’ Demonstrating the value of H&E to prospective customers. β€’ Setting up appointments. β€’ Respond to inbound leads and sales inquiries. ## Education ### Cognitive Science University of California, Berkeley ### Human Computer Interaction (CTME) Caltech ### Transfer in Cognitive Science Diablo Valley College ## Contact & Social - LinkedIn: https://linkedin.com/in/lwsheng --- Source: https://flows.cv/leoneng JSON Resume: https://flows.cv/leoneng/resume.json Last updated: 2026-04-13