I am a curious mind that has an instinct for seeing the way things work. I build things, I break things, and then make them better. My passion for learning and solving tough problems has led me into software engineering where the only limit is your own creativity.

Experience

#OpenToWorkSoftware Engineer

2023 — Now

WorkdaySoftware Engineer

2017 — 2023

Pleasanton, CA

PearsonIncident Management Analyst

2013 — 2017

Iowa City, IA

Facilitated the immediate restoration of software services by engaging appropriate resources including software development, testing, and deployment teams

Dispatched emergency notifications to an audience of 200+ key stakeholders including managers, directors, and VPs

Organized and directed meetings with development managers and DevOps in order to document the root cause of customer facing service outages and prevent further occurrences

PearsonLevel 2 Technical Support Representative

2013 — 2013

Iowa City, IA

Provide technical support for customers facing web and other client-server applications.

Interface with development, quality assurance, systems support, and customer support groups to troubleshoot technical issues and ensure complete and expedient resolution of issues.

Work closely with technical staff at remote sites to troubleshoot open-ended problems.

Iowa State UniversityResearch Assistant

2011 — 2012

Ames, IA

Applied micro-encapsulated, self-healing concept to bio-renewable based polymers.

Characterized thermal, mechanical, and fracture properties of bio-renewable based polymers.

Characterized cure processes to investigate polymerization kinetics, gelation point, and cure times.

Education

Iowa State University

B.S

App Academy

Software Development

National University of Singapore

Experience+1

Education

B.S

Software Development

Non-degree program

Experience