Experience
2024 — Now
2024 — Now
San Francisco Bay Area
2022 — 2024
San Francisco Bay Area
Led and supervised a dynamic team in executing high-velocity experiments aimed at fostering new user acquisition and enhancing self-serve revenue streams. Spearheaded the development and implementation of product-led growth and product-led sales motions, while optimizing initiatives to enhance overall product adoption and drive sales through user-centric approaches.
• Increased user engagement and sales pipeline by 300% and 200% respectively by architecting and implementing a Free Trial Go-To-Market (GTM) strategy for Confluent Cloud.
• Gained a noteworthy 10% increase in self-service revenue after initiating strategic experiments related to pricing and packaging for Confluent Cloud.
• Enabled the team members to launch three experiments weekly along with diagnosing high-impact improvements in our PLG funnel by applying an experimentation platform, process, and framework.
• Cultivated holistic product experiences in close collaboration with cross-functional teams of sales and marketing.
2020 — 2022
2020 — 2022
San Francisco Bay Area
2018 — 2020
2018 — 2020
San Francisco Bay Area
Delivered robust support to eight US-based sales representatives, facilitating effective pitching, onboarding, complex negotiations, and deal closure worth $2M+. Designed and implemented a comprehensive onboarding program for Confluent Cloud, resulting in a 50% reduction in customer onboarding time.
• Fostered strategic partnerships with internal and external stakeholder to capitalize on engaging business opportunities.
• Maximized customer satisfaction ratings by providing exceptional services, adeptly addressing client concerns, and tailoring product solutions as per their unique requirements.
2017 — 2018
2017 — 2018
Palo Alto, CA
• Drove the development of the company’s algorithm building and management tool interface, leveraging React, Redux, and Node for flawless project execution.
• Successfully launched company's inaugural product, demonstrating effective leadership and strategic execution.