• Leading the development of the Esusu Mobile App (Flutter), from design to publishing in app stores which currently has a 4.6 ⭐ rating

• Delivering key features that drive engagement including integrating with external partners, creating an internal content management system, and creating tiered user experiences

• Developing and executing go-to-market strategies for the Esusu Mobile App and Direct to Consumer service for a historically B2B service, creating a new revenue stream for the company

• Led the end-to-end product lifecycle for the company’s first consumer web (React JS) and mobile (Flutter) application, from conception to launch, driving 60k+ new users and 100k+ users respectively in the first year

• Established best practices and processes for a newly formed teams during the absence of both product and engineering leadership, driving alignment and development using Agile processes

• Pioneered UI/UX research that drove deeper understanding of customers’ needs, tested application usability and drove customer-driven product roadmaps

• Optimized consumer communication tools for the marketing team that enabled automated and scalable consumer messaging across multiple channels

• Deprecated three existing cost-inefficient applications and services that generated $12k in revenue but incurred $114k in operational costs, ensuring a smooth transition for existing users and reallocating internal resources

• Managed and mentored summer interns, providing guidance on projects ranging from industry research, product design, potential revenue opportunities, and user research

• Designed and developed product enhancements for Workday’s Source to Pay product that enables users to request, source and pay for goods as efficiently as possible

• Created a next-generation centralized work area for our primary users based on conducting usability studies, user research, market insight, industry trends, data analysis on customer behaviors, and customer feedback

• Support critical product enhancements by collaborating with product design and engineering, prioritizing user stories and use cases, grooming product backlog, testing enhancements, and driving and analyzing customer adoption after launch

• Implemented Workday Financials (Procurement, Accounts Payable, T&E) for global customers with specialty in Procure to Pay and Travel Expense business processes

• Led design of Workday solution, configuration, troubleshooting, data reconciliation, and system architecture testing

• Supported multiple implementations through full software deployment life cycle; from initial system design to post Go-Live support, enabling customers to be successful on the Workday platform

• Standardized customers’ Procure to Pay process during software implementation in order to increase efficiency and monitor company-wide spending

• Facilitated knowledge transfer and training workshops for customers to empower customers to be self-sufficient Workday post implementation

• Supported ease of data conversion between client’s legacy financials system to Workday Financials

• Built custom financial reports for clients to gain better insight into cash flow and facilitate month-end close process

• Mentored and trained new consultants in advanced product functionality during project onboarding

• Active contributor to company as San Francisco Office Ambassador and participant of Women & Allies group

• Observe and document clients’ current processes to promote use of product offerings that will reduce inefficiencies

• Gather feedback and conduct surveys to develop and improve an internal cross-functional revenue reporting tool

• Engage with clients to identify potential opportunities for efficiencies in clients’ business processes