I guide teams to design user-centered experiences so that people get to where they’re going (mapping), can book a ride or make ends meet as drivers (payments), get help when they need it (customer support), and ensure they’re on a safe platform where people are who they say they are (identity and integrity). I do that by working with leaders and coaching designers to prioritize solving acute pain points for riders and drivers that lead to the biggest business impact.

Oversaw product design for the B2B side of OpenTable, coaching emerging design leaders in management and non-management leadership tracks, identifying opportunities and collaborating on product vision and strategy with cross-functional leaders