# Lewis M.

> Software Engineer @ TOYOTA

Location: London, England, United Kingdom
Profile: https://flows.cv/lewism

With over a decade of experience in technology, I am passionate about creating impactful solutions that drive innovation and efficiency. My expertise spans software development, system integration, and delivering technical support, with a focus on scalable and robust solutions.

Throughout my career, I’ve worked with diverse teams and industries, embracing new challenges and opportunities to learn and grow. I thrive on collaboration and problem-solving, always aiming to contribute to the success and transformation of the organizations I work with.

## Work Experience
### Software Engineer @ Toyota (GB) plc
Jan 2025 – Present | England, United Kingdom
Tech Stack: Azure / Azure Dev Ops, C# (.Net), Azure Functions, Azure App Services, REST APIs, Automated Testing, Bicep, YAML, Azure SQL, Azure Data Factory, Databricks

### Software Engineer @ ClearBank
Jan 2023 – Jan 2025 | London, England, United Kingdom
Tech Stack: Azure / Azure Dev Ops, C# (.Net), Terraform (infrastructure as code), Azure Functions, Azure App Services, Azure Service Bus, Kubernetes, Testing (unit / component / integration / e2e), Cosmos DB, Microservices, Appinsights / Kibana , Pager Duty

### Associate Software Engineer @ ClearBank
Jan 2022 – Jan 2023 | London, England, United Kingdom

### Systems Admin via ISS UK @ UBS
Jan 2020 – Jan 2022 | London, England, United Kingdom
• SME, System administration, Instance Responsible: IBM Tririga, FieldFLEX,
Tableau
• Project Management, IoT Demand Based Cleaning
• Supporting Innovation Management either through enhancing FMS IBM Tririga
& Tableau or introducing new technology.
• Product Management, IBM Tririga, FieldFLEX
• Incident Management / Change Management, Jira
• Manual Quality Assurance testing
• Data Analysis, modeling data to support decision making and streamlining
reporting to SLT & Stakeholders
• Technical specialist support for all countries (FMS@ISS specialists)
• Setting the system & process standards in cooperation with global best practice
• On-boarding new countries into IBM Tririga & Processes by train-the-trainer
concept

### IT Business Partner - Regional @ Ringway Jacobs
Jan 2019 – Jan 2020 | England, United Kingdom
• Business Relationship Management on behalf of all IT functional areas.
• IT SPOC for key accounts: LOHAC (TFL), Essex Highways, Transport for
Buckinghamshire, and Central Bedfordshire Council.
• Innovations/Solution Management
• Programme & Performance Management, Smartsheets, executive reporting
• Partnering with SLT on strategy planning for IT Operations and Business
Systems
• Incident / Risk Management, Escalation point for clients and internal
stakeholders.
• IT contract compliance analysis, Reviewing RJ’s IT contract obligations to drive
and manage expectations from clients.

### IT Operations Analyst/Manager - Keolis UK @ Keolis
Jan 2017 – Jan 2019 | London, England, United Kingdom
• Responsible for delivering the IT services and support to Keolis UK platform.
• Business relationship management with UK and Global entities of Keolis
• Strategic planning IT Road Map for London and Cardiff offices
• Develop & Manage Annual IT budget
• MS Server 2016, Azure, AD Administration, DHCP, DNS, GPO, File Servers,
NAS.
• Project Lead & SME for internal Infrastructure projects
• Technical Lead for ERP implementation MS Dynamics GP 2016

### IT Officer - Transport for Wales Rail Services Mobilisation @ Keolis
Jan 2018 – Jan 2018 | Cardiff, Wales, United Kingdom
• Technical specialist support, IT Workstream mobilisation
• Assisting the migration of ERP system (Dynamics NAV) to hosted windows
environment.
• Deploying new offices, supporting implementation of floor networks,
workstations, and LAN rooms.
• Incident Management, escalation point for internal stakeholders.
• Supporting the novation & procurement of key IT contracts

### Senior IT Systems Administrator - KeolisAmey Docklands (Docklands Light Railway) @ Keolis
Jan 2014 – Jan 2017 | London, England, United Kingdom
• Providing L2/L3 support to the business
• Escalation point/mentoring other team members.
• Project Management & SME support
• AD Administration, DHCP, DNS, GPO, File Servers
• Cisco Networks, Switch maintenance, Network patching
• Office 365 Administration, PowerShell administration
• IBM Maximo system administration, coordinating system updates, UAT,
facilitating change requests through change board.
• Develop/Maintain Mobile Device Management solution (Airwatch)
• Develop/Maintain ITSM solution & Knowledgebase (Zendesk)
• License/Asset Management

### Technical Systems Engineer @ Mimecast
Jan 2013 – Jan 2014 | London, Greater London, United Kingdom

### IT Support Engineer @ Claranet
Jan 2012 – Jan 2013 | London, Greater London, United Kingdom


## Contact & Social
- LinkedIn: https://linkedin.com/in/ljonathanmm

---
Source: https://flows.cv/lewism
JSON Resume: https://flows.cv/lewism/resume.json
Last updated: 2026-04-05