# Lia Crumpton

> GTM | Music Photographer

Location: San Francisco, California, United States
Profile: https://flows.cv/lia

Lia Crumpton is passionate about building meaningful partnerships at the intersection of technology and creativity. She works in SaaS sales, supporting growth through collaboration, strong relationships, and shared value. Outside of work, she is a music photographer focused on storytelling and connection.

Please reach out and connect for all inquiries.

## Work Experience
### Business Development Representative @ Aircall
Jan 2025 – Present | San Francisco, CA
-November 2025: 275% BDR Quota Attainment
-Trained SDR who achieved 200% Quota Attainment in first month
-2025 Global Sales VP Club
-Provided walkthrough demos of Aircall and AI Agents at eTail West Conference in Palm Springs

### Senior Sales Development Representative @ Aircall
Jan 2025 – Jan 2025 | San Francisco, California, United States
-Training sales team members
-Cross-collaboration with Product (feedback loop for customer trials - which have been implemented)
-Cross-collaboration with Marketing and Paid Ads (feedback for leads and ICP - which have been implemented)
-Attended Hubspot INBOUND Conference plus connecting Partnerships with various businesses
-Managing East and West Coast leads
-Outbound experience for net new West Coast accounts
-Experienced in full cycle sales management

### Sales Development Representative @ Aircall
Jan 2024 – Jan 2025 | San Francisco, California, United States
Aircall is a cloud-based phone system designed for modern businesses, built to integrate seamlessly with CRMs and productivity tools like Salesforce, HubSpot, and Slack. Aircall empowers sales and support teams to drive efficiency, boost customer interactions and close more deals.

-#1 Global Sales Development Representative in February 2025
-Pioneering SDR for the San Francisco Office: Successfully laid the foundation for sales processes and lead generation strategies in a new market, demonstrating adaptability and a self-starter mindset
-Ownership of West Coast Accounts: Managed and nurtured all West Coast accounts and inbound inquiries, building strong relationships with prospects and maintaining a deep understanding of regional market trends
-Experienced in full sales cycle management

Trained in:
-Salesforce
-SalesLoft
-Outreach.io
-Highspot
-LinkedIn Sales Navigator
-Lusha
-Chili Piper
-Slack
-Gong.io
-Jira
-Hubspot
-Intercom
-ZoomInfo

### Photographer @ Lia Crumpton Photography
Jan 2019 – Present | United States
I started as a freelance photographer in 2018. My first show that I ever photographed was Lauv and Jeremy Zucker in Portland, Oregon at the Hawthorne Theater on January 20th. Zucker posted my photo which led to interest and exposure within the music industry. 

Since then, I had the opportunity to photograph artists such as Taylor Swift, Harry Styles, Chappell Roan, Billie Eilish, Machine Gun Kelly, Paramore, Kacey Musgraves, Post Malone, G-Eazy, J. Cole and many more. 

I also worked as media and press for Coachella, Bonnaroo, Lollapalooza, Austin City Limits, Outside Lands, Sasquatch Music Festival, Vans Warped Tour, Bonanza Campout Music Festival, BUKU Music and Arts Festival, Firefly Music Festival, EDC Las Vegas, EDC Orlando, Shaky Beats, Daybreak Music Festival, Goldrush Music Festival, Illfest, Sunset Music Festival, Breakaway Music Festival and Paradiso. 

I started shows and festivals in May 2019. In 2019, I took photos at 7 music festivals with 17 other offers nationwide. 

I gained knowledge in how to conduct artist interviews, market myself to publications, edit photos in short periods of time, grow a social media following for my brand, collaborate with publicists and create a cliental.

### Content Creator, Manager and Web Designer @ Out of Focus Studios
Jan 2021 – Present
Out of Focus Studios, mostly based in New York City and Salt Lake City, works directly with artists to curate event content. 

The team has worked at:
-Coachella
-Bonnaroo
-Lollapalooza
-Ultra Miami
-BUKU
-Beyond Wonderland
-Das Energi
-Bass Canyon
-EDC Las Vegas
-EDC Orlando
-Freaky Deaky
-Get Freaky SLC
-Sunset Music Festival
-Goldrush 
-Okeechobee
+ various concerts. 

We specialize in video recaps and RAWs, music photography and portraits. 

Please email mgmt@outoffocusstudios.com for all inquiries.

Responsibilities: 
-Working with artist and management 
-Team recruitment 
-Emailing for potential opportunities
-Updating templates and internal media
-Booking confirmation and budget
-Designing our team website and branding through GoDaddy
-Adding SEO for site visibility
-Tracking site growth
-Building rapport 
-Lead photographer

### Photographer and Music Journalist @ Respect Your Youngers
Jan 2018 – Present
I've been working with Respect Your Youngers since late 2018. 

Responsibilities:
-Contacting artists and teams to shoot events
-Writing blog posts and recaps
-Artist interviews
-Onsite coverage
-Festival photography
-Adobe Lightroom
-Wordpress and analytics

### Associate Project Manager @ HoneyBook
Jan 2023 – Jan 2024
HoneyBook is an all-in-one business management platform for creative entrepreneurs, from first inquiry to final invoices.

- Accounting help (logging and uploading of receipts plus submitting as needed)
- Project intake (ingesting Creative requests and creating projects in the team's Trello board, organizing project folders and files in Drive and Figma)
- Assisting with asset deliveries, including file naming and uploading
- Supporting management of asset libraries
- Helping with Creative project tasks as needed
-Submitted redactions and handled IRS tax forms
-Member Experience point of contact for the new Community tool launch
-Adjusted 1099-K's for the Accounting Department 
-Attended The Creative Educator Conference in Dallas, Texas representing HoneyBook
-Moderator for the external Community platform
-Onboarding webinar host
-Capital loan liason through Jaris Inc. 
-Assisted the Social Media team by monitoring Instagram, Twitter and Facebook

Trained in:
-Abound
-Recurly
-Notion
-Stripe
-JIRA
-Intercom
-Malkut
-Trello
-Guru
-Asana
-Ring Central
-Okta
-Loom
-Airtable 
-Postmark
-Figma
-Forma

### Enterprise Account Manager @ HoneyBook
Jan 2023 – Jan 2024 | Austin, Texas, United States
HoneyBook is an all-in-one business management platform for creative entrepreneurs, from first inquiry to final invoices.

Responsibilities include:
-Consulting members on best practices and workflows
-Submitted redactions and handled IRS tax forms
-Assisting our enterprise clients and our partners
-High touch cases
-High impact initiatives
-Contact form consultant 
-Updating Voicemail protocols and messaging for the internal team
-Handling escalations 
-Communicating with our loan providers 
-Email deliverability point of contact
-Monitored company inbox for spam inquiries 
-Member Experience point of contact for the new Community tool launch 
-Onboarding webinar host
-Capital loan liason through Jaris Inc. 
-Assisted the Social Media team by monitoring Instagram, Twitter and Facebook

Trained in:
-Abound
-Recurly
-Stripe
-JIRA
-Intercom
-Malkut
-Trello
-Guru
-Asana
-Ring Central
-Okta
-Loom
-Airtable 
-Postmark

Marketing and Advertising Mentorship

### Paid Ad Mentorship @ HoneyBook
Jan 2023 – Jan 2023
-Learning about Paid Ad
-Creating campaigns that align with company goals
-Learning about Meta, Google Paid Search, TikTok and YouTube
-Collaborating between Paid Ad and Support to share platform vertical insights

### Account Manager @ HoneyBook
Jan 2021 – Jan 2023 | Austin, Texas, United States
HoneyBook is an all-in-one business management platform for creative entrepreneurs, from first inquiry to final invoices.

Responsibilities include:
-Contact Form Consultant - implementing our contact form onto members website and creating internal training 
-Provide in depth tutorials and walkthroughs to help members implement our software into their business
-Advocating for our members
-Deescalations 
-Working with payment processors (Stripe and Recurly)
-Teaching members how to get the most use of the platform by sharing tips to setup workflow, automations, payment schedules, etc.
-One of the first team members to learn our new builder, Smart Files
-Giving and receiving feedback
-Assisting in creating a schedule to manage queues and workload
-Critical thinking and problem solving under time limits
-Brainstorming product updates and feature requests
-Managing Facebook group messages, requests and feedback
-Applying our Core Values in conversations with members

Cross functionally working with product, CSMs, Fintech Capital, engineering and marketing. 

Trained in:
-Recurly
-Stripe
-JIRA
-Intercom
-Malkut
-Trello

### Contributing Photographer and Videographer @ Festival Squad, Inc.
Jan 2019 – Jan 2023
Festival Squad is the leading publication for music, festivals, fashion and more. In 2019, the team has attended 95 festivals as media and works closely to bring authenticity, partnerships, and professionalism. 

The Festival Squad has attended some of the largest main scale festivals such as: Ultra Europe, Tomorrowland, Electric Forest, Bonnaroo, Electric Zoo, Lost Lands, Imagine, and more. 

I have been hired as a contributing photographer and videographer. My goal is to deliver creative content throughout the upcoming festival season while representing the Festival Squad's values and branding.

### Content Director @ Public Relations Student Society of America (PRSSA)
Jan 2019 – Jan 2020 | Boise, Idaho, United States
Elected for the Content Director position of Boise State University's Blue House Agency which is a chapter of PRSSA. 

I am in charge of the content and web branding team. The expectations for being a leader is updating Blue House Agency's website, campaign proposal and research report, revising blog edits, creating an identity kit, and working with the executive board to better the agency's brand.

This semester, I am also directly working with PRSA Idaho to revise their current website and building a new one utilizing Squarespace and adding SEO, analytics, new images, and keeping it updated to engage with current and potential members.

During the Fall 2020 semester, I led a team to update our site internally. We met through Zoom and emphasized on showcasing every members talent by uploading their photo and portfolio in the team pages. We embedded our social media into the page and reworked our SEO to drive traffic. Even with a pandemic, we were able to complete our project ahead of time and strengthen Blue House’s brand.

Skills:
-Writing press releases
-Campaign research
-Leading campaigns
-Cross collaboration
-Team leadership
-Teamwork
-SEO and website building
-Developing a marketing kit
-Public speaking
-Pitching ideas to local companies
-Canva
-Squarespace, Wix and Wordpress

### Member @ Public Relations Student Society of America (PRSSA)
Jan 2019 – Jan 2020 | Boise, Idaho, United States
Blue House Agency is a firm that is connected to Public Relations Student Society of America (PRSSA). 

I am part of the in-house web design team that focused on created a website to draw clients in. I have used design techniques to help build and brand Blue House's website. Our team has worked together with the social media team to promote accurate information to our site. 

Tasks include:
-Designing 
-Editing blog posts
-Using Squarespace 
-Researching how to draw traffic to our website
-Following Boise State University's brand standards

### Product Specialist @ Apple
Jan 2019 – Jan 2020 | Boise, Idaho, United States
Currently, I work as a Product Specialist at Apple. I have enjoyed learning about the products, vision, goals, and careers that Apple has to offer. So far, it has given me a better understanding of how to run a successful company and my team has helped me enhance my skills. 

This role entails: 
-Knowledge and ability to help customers buy the right Apple product for their needs
-Ability to give and receive constructive feedback 
-Properly cleaning to make sure that every customer has a satisfying experience
-Multitasking
-Applying Apple's values to every scenario
-Switching to phone support during Covid-19 while the store was shut down
-Working at the first store in the US to reopen after Covid-19

### Copy and Print Associate @ Staples
Jan 2016 – Jan 2018 | Boise, Idaho, United States
In my two-years at Staples, I was able to learn multiple positions and be an asset to our retail team. Some of my tasks and skills include:

-Cross-trained employee with the leadership skills to help train other peers. 
-Ability to meet business and personal requests in the print and marketing department.
-Knowledge on electronic products and making sure they fit the customers desires. 
-Teamwork to problem solve and quick to learn new products and features. 

Locations: Sandpoint, Coeur d’Alene and Boise


## Education
### Media Arts in Public Relations
Boise State University

### Clark Fork Jr./Sr. High School


## Contact & Social
- LinkedIn: https://linkedin.com/in/liacrumpton
- Portfolio: https://liacrumpton.myportfolio.com/

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Source: https://flows.cv/lia
JSON Resume: https://flows.cv/lia/resume.json
Last updated: 2026-03-25