Software maintenance and troubleshooting which includes, but is not limited to:
•back-port code from future releases to older version of Jive--> manage build/release in Jenkins
•querying and manipulating PostgreSQL databases for core application, activity engine, and analytics
•analyzing application logs, thread dumps, and stack traces in relation to core code, plugins, and add-ons
•leverage complex Git version control to access Jive core code and customer-specific web overlay WARS
•solving integration issues with third party software such as Outlook, Bunchball, SharePoint, GSuite
•custom test environments using Vagrant and Virtual Box
•identify, monitor, and verify success of bugs in core application
•collaborate with several different departments to resolve issues across the entirety of Jive's platform
•communicate with clients to solve software issues and enhance user experience on Jive platform