# Lian M. > Senior UXUI Product Designer | B2B SaaS | AI-driven Product Location: San Francisco, California, United States Profile: https://flows.cv/lian I’m a Senior UX/UI Product Designer with 5+ years of experience creating platforms, dashboards, and workflows across SaaS, robotics🦾, e-commerce🛒, and non-profit sectors. With a background in interaction design, I’m currently learning and applying AI 🧠 to elevate my design process and explore what’s next. I focus on building user-centered, scalable solutions, always evolving with technology, curiosity, and purpose. Outside of work, I’m a proud fencing mom🤺, always inspired by strategy, patience, and precision along the way. ## Work Experience ### Product Designer @ MOVA Jan 2024 – Present - Iterate Goodcook app, enhancing AI-powered recipe and grocery planning features with personalized suggestions and transparent controls. - Lead design of a lightweight CRM MVP, integrating AI-assisted form optimization, automated data entry, and predictive order tracking to streamline SMB workflows. - Develop scalable design systems and rapid prototypes to support both B2C and B2B use cases. ### Sr UX/Product Designer @ Baanyan Software Services (@ Ford Pro) Jan 2023 – Jan 2025 - Designed large-scale sales dashboards and customer datasets for dealership sales portal, improving task efficiency by 20% and empowering sales activities and data. - Optimized Salesforce CRM form fields and workflows, reducing redundancy and improving data organization by 25%, supporting Ford’s direct sales transition in North America and Europe. - Collaborated with cross-functional teams to accelerate design iteration by 30% through rapid testing and feedback, driving sales and revenue growth. ### UX/Product Designer @ Mantis Robotics Jan 2022 – Jan 2023 | Pleasanton, CA I played a key role in designing and scaling the MVP framework for the B2B SaaS platform, aligning with the company’s vision to build safe, flexible robotic arms for industrial and warehouse automation. - Scaled and developed the MVP framework, focusing on lo-fi and medi-fi workflows, supporting the Series B funding round and the company's mission to make robotic automation more affordable. - Established a design system for software and hardware platforms, improving design consistency by 30% and ensuring seamless user interactions with Mantis Robotics' fenceless robotic systems. - Improved product usability by 20% by streamlining workflows and collaborating with product managers, engineers, and stakeholders to iterate quickly based on user feedback, contributing to safer and more efficient robotic deployments. - Collaborated across teams to optimize the design of the robotic control systems, ensuring they were user-friendly and adaptable for human-centered industrial workflows. - Enhanced design iteration efficiency by reducing prototyping cycles by 25%, leading to quicker delivery of product updates and features. ### UX/UI Designer @ S.F. True Light Baptist Church Jan 2021 – Jan 2023 | San Francisco Bay Area - Established the framework for website development, creating timelines and defining the UX strategy to support roadmap planning and design execution, with a potential 65% increase in conversions. - Redesigned community site to improve engagement and information access, achieving SUS score of 82/100. - Incorporated a CMS, streamlining content updates for non-technical staff and increasing operational efficiency by 25%. ### UX/Product Designer - Corporate Sponsored Project @ Young and Hungry Creative Jan 2021 – Jan 2021 | San Francisco Bay Area - Collaborated with PMs and designers on brand identity and UI strategy, creating cohesive promotional materials for social media and local malls to engage audiences. - Redesigned the mobile/web experience, reducing task completion time by 15% through iterative usability testing and ensuring a seamless user journey. ### Product Designer @ Align Partners Jan 2020 – Jan 2021 | San Jose, California, United States - Developed and launched the B2C website, generating 2,137 views in 12 months, boosting 2x more online consultations and leads. - Conducted competitive analyses and usability testing to refine UX, improving user trust and engagement with targeted CTAs. - Designed brand identity and marketing materials, strengthening brand visibility and reach. ### Industrial Designer & Faculty Instructor @ Anhui University of Technology Jan 2011 – Jan 2019 | China - Developed and delivered over 1,500 hours of instruction on Product Design Procedures, User-centric Design, and Product Development, mentoring students to achieve 140+ awards in various design competitions. - Spearheaded the redesign of the university website, improving usability and access for 14 administrators, 80+ teachers, and 3,000+ students. ### User Researcher Intern @ Samsung Electronics Jan 2010 – Jan 2011 | China During my internship at Samsung Electronics R&D Center, I contributed to the “Linking to Samsung” project, exploring new possibilities for product and service convergence through comprehensive market and user research. - Conducted market and user research on 66 categories and 636+ products through 100+ interviews and surveys, identifying key user needs and market demands to inform product and service innovation. - Collaborated with 20+ team members from UI, UCD, and Business Strategy on the "Linking to Samsung" project, brainstorming 80+ initial concepts and refining them into 30 final ideations that contributed to a cost saving of over $2 million. - Developed user personas, storyboards, and wireframes, defining business models, workflow architecture, and product scenarios to align new ideas with Samsung’s strategic vision. - Executed the "Linking to Samsung" project, integrating Samsung products with third-party equipment across 7 categories, addressing user behaviors and enhancing the adaptability of Samsung's consumer electronics to global market demands. ## Education ### Master of Arts - MA in Interaction & UI/UX Design Academy of Art University Jan 2019 – Jan 2021 ### Master of Fine Arts - MFA in Industrial and Product Design Nanjing University of the Arts Jan 2008 – Jan 2011 ### Master of Business Administration - MBA in Information Technology Humphreys University Jan 2025 ## Contact & Social - LinkedIn: https://linkedin.com/in/lianlianm - Portfolio: https://www.lianlianm19.com/ --- Source: https://flows.cv/lian JSON Resume: https://flows.cv/lian/resume.json Last updated: 2026-03-25