# Lihe W. > MBA | PMP® | Program Manager | Packaging Development | Supply Chain Strategy | Cross-Functional NPI Leadership | Global Vendor Management (U.S.–Asia) | Sustinability-Driven Product Launches Location: San Francisco Bay Area, United States Profile: https://flows.cv/lihe I’m a PMP®-certified Program & Project Manager with 8+ years of experience driving packaging development, new product introduction (NPI), and global supply chain operations across the consumer electronics, medical device, and manufacturing industries. My work sits at the intersection of design, engineering, and operations—turning ideas into scalable, manufacturable products. I specialize in leading cross-functional programs that move products from concept to mass production, ensuring delivery on time, on budget, and at the highest quality standards. Throughout my career, I’ve led global packaging initiatives for Fortune 500 companies, collaborated with international suppliers, and worked closely with manufacturing partners across the U.S. and Asia. I thrive in complex, fast-moving environments where alignment, execution discipline, and clear communication are critical. Core expertise includes: • End-to-end packaging program management (concept → validation → mass production) • NPI planning, phase-gate execution, and manufacturing readiness across APAC • Cross-functional leadership across Design, Engineering, Operations, and Supply Chain • Vendor management, strategic sourcing, and cost optimization initiatives • KPI tracking, budgeting, and process improvement for operational efficiency • Sustainable packaging strategies and data-driven decision making I’m trilingual in English, Mandarin, and Cantonese, which enables me to effectively bridge teams and suppliers across global markets. Based in the San Francisco Bay Area, I’m passionate about helping organizations scale complex programs, optimize global operations, and deliver packaging solutions that elevate both product performance and brand experience. ## Work Experience ### Regional Manager @ ICO Dental Group Jan 2025 – Present | San Jose, California, United States 战略性市场拓展 (Strategic Market Expansion)： 主导北加州地区的市场进入战略（Go-to-Market Strategy），挖掘关键的B2B业务增长机遇，并在牙科行业全面推动新客户的开发与拓展。 团队领导与建设 (Team Leadership & Development)： 从零开始搭建（0到1）并招募、培训、指导一支充满活力的区域销售团队。营造高绩效、强责任感以及注重持续职业发展的团队文化。 B2B销售与客户管理 (B2B Sales & Account Management)： 与牙科诊所、区域经销商及核心利益相关者建立并深化战略合作伙伴关系，最大化营收转化渠道（Revenue Pipelines），确保持续的客户满意度与长期留存。 卓越运营与管理 (Operational Excellence)： 运用 PMP® 项目管理方法论和 MBA 级别的战略规划能力，建立稳健且可扩展的标准化销售流程，制定可量化的核心绩效指标（KPI），并全面优化区域的盈利能力。 市场洞察与战略制定 (Market Intelligence & Strategy)： 密切关注行业趋势与竞品动态，灵活调整销售战术。向公司管理层提供具有实操价值的市场洞察，以持续优化产品矩阵与整体运营战略。 ### Program Design Manager @ MYS Global Inc. Jan 2023 – Jan 2025 | Sunnyvale, California, United States 主导消费电子产品的包装和NPI项目，从概念到量产。 协调设计团队、位于中国的供应商和内部利益相关者，确保按时交付。 使用MS Project和Asana管理项目时间表、预算和资源分配。 提供包装设计、材料选择和制造工艺的技术指导。 解决生产或设计挑战，确保质量和交付时间表。 定期访问中国工厂，支持生产和质量保证。 ### EAG Technical Engagement Co-Lead @ Medtronic Jan 2022 – Jan 2023 | Environmental Action Group (EAG) Core Team Ideate and identify opportunities for expanded engagement to improve environmental sustainability technical practices across Medtronic, working closely with the general Engagement Leads. Interface with Technical Forum, S&T conferences, and other technical events to both advocate for sustainability and identify opportunities for environmentally sustainable efforts in Medtronic's Technical design. Collaborate with Project Teams, Sustainability Development Centre, Advocacy Lead, and Engagement Leads to align and push on technical sustainability efforts and initiatives. Increase systemic integration of environmental sustainably practices at MDT. Strategically recruit technical members and relationship building/awareness building of EAG across technical platforms. ### Packaging Engineer II / Project Manager @ Medtronic Jan 2021 – Jan 2023 | Santa Rosa, California, United States 设计并验证Class II/III医疗器械的无菌包装和运输包装。 领导测试协议（ASTM，ISTA），创建包装文档，并与全球CM合作伙伴合作。 在品牌端和制造端工作，从360°角度提供包装要求、成本结构和可行性的见解。 推动更环保的材料选择，并参与公司-wide的可持续性论坛。 支持全球试生产，领导包装相关的NCR根本原因调查。 ### Packaging Engineer / Project Manager @ Advoque Jan 2019 – Jan 2020 | Santa Clara, California 为知名电子消费品牌设计并采购零售包装（硬盒、折叠纸箱、标签），确保符合可持续性和品牌文化。 协调多个供应商，确保全球高量发货的模版和印刷执行一致。 通过改进沟通协议和早期风险评估，减少了15%的生产交付时间。 ### Product Data Integrity - Quality Review @ Facebook Jan 2018 – Jan 2019 | Menlo Park, California • Successfully worked with cross-functional teams to ensure data integrity, accuracy, consistency and compliance. Prepared and issued final audit reports summarizing findings and noting corrective action. • Reviews project element by obtaining all lot history records and non-conforming reports and ensuring that they are compiled in accordance with internal procedures. • Prepares and issues final audit reports summarizing findings and noting corrective action. • Tracks data discrepancies by maintaining a mechanism by which discrepancies with real-time data can be tracked to determine trends, etc. ### Public Trust and Safety - Quality Review @ Google Jan 2017 – Jan 2018 | San Jose, California • Improved process efficiency and increased team productivity by 30%. • Take care the quality system in-person and through the online quality management system. • Conduct internal and external audits to assure and improve quality orientation. • Certify critical information from developers to ensure alignment to customer requirements. • Draft and deploy SOPs with teams, including organizing and tracking training. • Take corrective actions and improvement initiatives. • Lead emergency critical projects related to quality, growth and improvement. • Participate in annual quality audits, collaborating with the management team and organizing with auditors. ### Photographer/Owner @ AW Studio USA Jan 2016 – Jan 2018 | San Francisco Bay Area https://lihewa.wixsite.com/photography ### Packaging Designer @ Lihua Direct LLC Jan 2015 – Jan 2017 | 2380 Qume Dr. Suite E San Jose, CA 95131 为Google和Asus等客户开发结构性和高端包装。 与海外工厂紧密合作，进行设计验证、样品制作和生产问题解决。 ### Testing Engineer and Quality Control @ Test-O-Pac Industries, Inc. Jan 2015 – Jan 2015 | San Jose • Helped clients (Johnson & Johnson, etc) diagnose package failures and suggested possible solutions. • Performed tests using equipment, programming equipment, taking evidence, and analyzing test results. Conducted drop tests, vibrations tests, smear tests, dispense tests and other applicable tests to ensure primary and secondary package integrity. • Maintain quality assurance manual and ensure supplier understanding & compliance • Provide seasonal evaluation of equipment calibration and improvement plans • Develop and execute test protocols and test cases from requirements documentation to verify products meets functional, customer, ASTM, ISTA, ISO and FDA requirements ### Social Media Strategist - Student Assistant @ San Jose State University Jan 2014 – Jan 2014 | San Francisco Bay Area • Design and create the social media accounts (Renren, Weibo, Facebook, etc.) • Content development, publishing to social media accounts, help with Chinese translations of SJSU marketing materials and manage a Chinese blog. • In social media accounts interactive with current and potential customers. • Leveraging social media metrics and listening analysis to develop insight into program success. (Data analysis) ### Pingpong Club Vice President @ Diablo Valley College Jan 2012 – Jan 2013 | San Francisco Bay Area Proposed ideas and participated in activities for Pingpong Club to promote a better understanding of Chinese and Pingpong culture, led teams of 10 volunteers and ensured a successful event with over 50 attendees ### Assistant Manager @ Qingdao AuPair Cultural Exchange Co. Jan 2011 – Jan 2011 •Scheduling - Help with manager insert employees into the daily schedule, typically based on the employees' availability. •Delegation and Team Building - Performing assigned duties alongside my subordinates. In addition to offering direct guidance and methods for improvement, foster improved team member interaction. •Propaganda - Publicize our service to public by internet and leaflets. •Teaching assistant - Help the teacher interactive with our customer during their training courses. ## Education ### Master of Business Administration - MBA in Business Administration and Management, General Rasmussen University ### Bachelor of Science (B.S.) in Packaging Science, Minor in Business San José State University ### Associate of Arts (AA) in Business Transfer Degree Diablo Valley College ## Contact & Social - LinkedIn: https://linkedin.com/in/lihewang --- Source: https://flows.cv/lihe JSON Resume: https://flows.cv/lihe/resume.json Last updated: 2026-04-05