Boston, Massachusetts, United States
• Promoted to Assistant Director of Operations in August 2017
• Managed two full-time Application Coordinators
• Led operations team in designing processes to maintain the integrity and accuracy of CRM databases (Radius by Campus Management, Technosolutions Slate, Ellucian Colleague, Blackbaud Raiser's Edge)
• Served as a key databases expert
• Oversaw the accurate processing of 4,000+ student records and 2,500+ admission decision letters every admission cycle