• Set the design vision and strategy for products (Onboarding, Dashboards, Integrations) covered across the team

• Align design efforts with overall business goals as well as design org principles

• Optimize design workflows and processes

• Develop and maintain the dashboards design system and ensure consistency across the platform

• Mentor and grow IC designers

IC & Manager - Platform Features: Onboarding, Dashboards, Integrations experiences

• Own the end-to-end user experience - from the big picture (overall user experience and consistency across an entire product) down to specifics of the UI

• Identify and evaluate potential opportunities and gaps in product UX

• Empower the design org through building culture and refining design processes across DPE

• Propagate "data-informed" design frameworks and culture across the DPE

• Lead and mentor designers

• Design end to end user experiences in system infrastructure monitoring software from micro interactions to data intensive workflows (dashboards, troubleshooting workflows, onboarding)

• Partner with product managers on user interviews, customer insights, and product development

• Lead user interaction tracking in user research in partnership with product and engineering

• Build and evolve the design system in Figma in tandem with the front-end component library

• Develop design ops as team expands internationally

#kubernetes #prometheus #devops #security #aws #datavisualization #dashboards #designops #data

• Refined a Material UI based dark mode design system to ensure a unified and cohesive experience across 3 products

• Collaborated inside a cross-functional team of PMs, engineers, and data scientists to design components, features, and interactions such as a forecasting dashboard, settings page, and battery monitoring

• Conducted user research interviews and persona workshops to better inform feature development and improve user-product alignment

• Developed design documents such as storyboards, information architectures, and slide decks to communicate concepts and visions to commercialization, product, and engineering teams

#energymonitoring #machinelearning #data #productization #prediction

• Decreased website bounce rate by 25%: conducted user research via internal interviews and web tracking data, redesigned website UI components, and collaborated in a cross-functional team of designers and developers

• Increased CRM efficiency (53% increase in interactions): conducted user needs and tasks assessments, mapped key workflows, and developed UI prototypes