• Develop the new mobile experience on the profile page that helps reduce the time it takes users to find important posts and set up the foundation for future projects to add new content to the page.

• Reduce profile page interaction time by more than 50% by developing a front-end caching mechanism using redux to eliminate unnecessary API calls.

• Define team roadmap and processes to help coordinate development among three volunteer engineers, product manager, and designer.

An iOS application that helps users find inspiration for new looks and define their fashion sense using gamification.

• Initiated user research and build prototypes using Figma that helped refine the scope before launch saving months worth of engineering time.

• Developed an intuitive voting feature that allows users to vote on posts with a focus on improving user adoption.

• Built a custom tab bar to allow the addition of a middle upload button without code duplication across four main pages.

• Developed profile page, log in, and sign-up experience matching provided design using styled-components

• Manage individual and small group sales which helps the team achieve $300 - $400 ADR with 97% occupancy during peak season.

• Reach out to gather details from travel agents and customers, then communicate the important instructions to related departments to ensure customers’ needs are satisfied.

• Develop new workflows proactively that help run tasks more efficiently and ensure all required information is processed in a timely manner.

• Collaborate with sales team to find opportunities for operational savings and sales growth.

• Provided friendly check-in and checkout experience for an average of 800 guests a day.

• Empathized with guests’ needs to offer suitable hotel services and amenities effectively.

• Achieved one of the three top up-sale agents continuously since October 2016.

• Resolved 5-10 issues per day efficiently and effectively by understanding customer's problems, needs and directed to related departments

• Researched local attractions and designed custom travel itinerary to ele-vate/improve/optimize customer satisfaction