# Lindsay Dadic-Underwood > Senior Product Designer at Upright Labs Location: Dobbs Ferry, New York, United States Profile: https://flows.cv/lindsaydadicunderwood Upright Labs is the go-to trusted advisor and offers the leading multichannel inventory management software within the secondhand retail market. Learn more at [Uprightlabs.com.](https://www.uprightlabs.com) Our premier multichannel listing and inventory management software, Upright Lister, allows for product tracking at stores, inventory management, real time shipping, and reporting built out in a streamlined manner to reduce touchpoints and time. With Upright Services, we lead the development, stabilization, and growth of e-commerce departments and facilitate the groundwork for an efficient, high growth e-commerce operation. Our services bring innovative sustainability practices to supply chains, operations, and recycling. This enables our clients to focus on their bottom line ensuring long term gains from client retention and company growth while protecting the environment. ## Work Experience ### Senior Product Designer @ Upright Labs Jan 2022 – Present • Initiated design practices as the first design hire and led foundational efforts for research, user feedback, problem framing, design documentation, and collaborative problem solving. • Elevated critical user workflows in both web and mobile products with improvements to information architecture, simplified tasks, and set clear expectations which reduced cognitive load and increased task efficiency and velocity. • Created a standardized and systematic approach to framing new opportunities making vetting and prioritization easier and accelerated discovery and exploration design phases. • Led strategic planning and facilitation for customer retention programs including: customer leadership group-feedback sessions, churned customer exit process and interview, user conference, and user community. ### Product Designer @ Movable Ink Jan 2017 – Jan 2022 | New York, New York, United States • Led the strategy, planning, and facilitation of research to gain user insight at key phases throughout product strategy, design, and development cycles. • Impacted product strategy through design-led research, surfacing opportunities and sharing through stakeholder synthesis communications, contributing to team roadmaps, and creating a strategic vision for the content generation tool and feature set. • Holistically approached product design by collaborating cross-functionally with product designers and product managers across feature teams to align on product strategy, user goals, and business objectives. • Contributed to the design system through the documentation of human interface guidelines, identifying edge cases and recommended changes for new components to the system, and designed user interfaces while aligned with adopted Tailwind components. • Evolved the product design role while collaborating extremely close with both engineers and the product manager within my feature team to shape direction options, weigh trade offs, and define solutions against problems statements and objectives – together as a team. ### User Experience Designer @ Movable Ink Jan 2016 – Jan 2017 | New York, NY • Facilitated, first-of-it's-kind, sales strategic research efforts to improve the experience of prospective clients in their journey from learning about Movable Ink through becoming clients. • Developed story telling strategies aligned with cross functional stakeholders in sales, marketing, design, and client experience to increase clarity for prospects and new clients. • Designed low fidelity through high fidelity prototypes and facilitated user testing sessions to validate early-stage hypotheses and later stage usability of an interactive, use case illustration tool. ### Graphic Designer @ Movable Ink Jan 2014 – Jan 2016 | New York, New York, United States Ideation and design of all marketing collateral supporting sales and client experience teams while creating a cohesive brand presence and increasing production efficiencies. ### Self-employed Designer @ StringBean studios Jan 2009 – Jan 2014 | Brooklyn, NY Developed graphic design initiatives for a variety of clients in the performing arts industry, consulted with my clients to align on objectives and direction, then ideated towards designed solutions that met budget constraints and key outlined objectives. ### Creative @ Apple Jan 2009 – Jan 2014 | West 14th Street Facilitated engaging and energizing one-to-one and one-to-many education sessions for members of the community including educating Apple users on professional programs. Lead with empathy while triaging a variety of hardware and software issues for both computer and mobile devices. ### Design and Marketing Manager @ The Grand Opera House and The Playhouse on Rodney Square Jan 2007 – Jan 2009 | Wilmington, DE Established brand new marketing initiatives including online ticket sales, pre-show display advertising, email marketing program, and cohesive cross-channel promotional campaigns. Lead rebranding efforts to drive a wider patron demographic and boast community appeal. Designed all print and digital marketing materials and directed radio commercials to support over 65 shows per season as well as community development initiatives and performing arts education programs. ### Media Manager @ The Grand Opera House and The Playhouse on Rodney Square Jan 2005 – Jan 2007 | Wilmington, DE As the in-house graphic designer, I generated all print and digital advertising collateral supporting over 65 shows per season as well as fundraising events and educational programs. I planned and designed creative for kiosk posters, newspaper ads, show programs, website banners, and pre-performance displays. ## Education ### Leading Creative Ideation Cooper U Jan 2017 ### User Experience Design General Assembly Jan 2016 – Jan 2016 ### BFA in Graphic Design Marywood University Jan 2002 – Jan 2005 ## Contact & Social - LinkedIn: https://linkedin.com/in/lindsaydadicunderwood - Portfolio: https://lindsaydadicunderwood.notion.site/ - Portfolio: https://uprightlabs.com --- Source: https://flows.cv/lindsaydadicunderwood JSON Resume: https://flows.cv/lindsaydadicunderwood/resume.json Last updated: 2026-03-30