# Lingxi L. > Senior Product Designer | AI-Powered SaaS & Agent-Based Systems | Enterprise Workflow, Automation, Platform Design Location: San Francisco, California, United States Profile: https://flows.cv/lingxi Senior Product Designer with 6+ years of experience designing AI-powered SaaS and enterprise platforms. I specialize in agent-based systems, workflow automation, and data-rich operational products, helping teams turn fragmented tools and manual processes into scalable, human-in-the-loop AI experiences. My background spans enterprise SaaS and consumer AI educational products, giving me a rare balance of system-level thinking and strong visual craft. I design complex platforms that are not only functional and scalable, but also clear, intuitive, and well-considered. Core focus areas: • AI-powered SaaS & agent-driven workflows • Enterprise platform & system design • Workflow automation & lifecycle management • Data dashboards & operational UX • Human-in-the-loop AI systems ## Work Experience ### Senior Product Designer @ XOPS Jan 2024 – Present | San Jose, CA Designed an AI-driven enterprise SaaS platform that automates IT and device lifecycle operations across large organizations. • Led design of agent-based workflows that automated onboarding, device provisioning, inventory validation, and field execution. • Designed human-in-the-loop AI experiences, allowing operators to review, approve, and intervene in automated decisions. • Built data-rich dashboards and operational views that unified multiple systems into a single source of truth. • Simplified complex enterprise workflows into task-based, scan-driven execution experiences for frontline teams. • Partnered closely with founders, product, and engineering to define platform mental models across devices, software, people, and locations. Keywords: AI SaaS, Agent Systems, Workflow Automation, Enterprise Platform, Human-in-the-Loop, Operational UX ### Mentor @ adplist.org Jan 2023 – Present https://adplist.org/mentors/lingxi-li Provide career advice and skill development for product designers weekly. ### Product Designer @ Sitetracker Jan 2021 – Jan 2023 | Palo Alto, CA Designed features for a large-scale enterprise SaaS platform supporting complex operational workflows across global customers. • Designed end-to-end workflows for planning, execution, and tracking in data-heavy enterprise environments. • Improved information hierarchy and usability across dashboards, forms, and multi-step workflows. • Contributed to platform consistency and design system evolution across a growing SaaS product. • Collaborated with PMs and engineers to translate complex business logic into clear, scalable UI patterns. ### Freelance Designer @ Unknown Jan 2018 – Jan 2023 | San Francisco Bay Area - Dime(Crypto Trading App) (Designed several cores flows including NUX, Trading Crypto, KYC, Email and message 2FA, Deposit and withdraws money and crypto.) - W2K Art Space Branding and Marketing assets(Branding identity, Brochure, Illustrations, Website) ### Product Designer @ True Jan 2020 – Jan 2021 | San Francisco Bay Area Focus: Consumer Social · Trust & Safety · Mobile UX · Data-Informed Design About True: A private social-sharing app focused on authentic, privacy-first communication with over 30K users on iOS and Android. - Designed trust & safety experiences (Block, Report, Hide, 2FA) enhancing user confidence and platform integrity. - Created a multi-platform icon system standardizing design across iOS and Android for brand consistency. - Developed GIF interaction workflows that improved feature launch speed by 10%. - Partnered with PMs and analysts to integrate Amplitude-based insights into the design iteration process ### Founding Product Designer @ Hyperflyer Jan 2019 – Jan 2020 | San Francisco Bay Area Focus: Consumer-to-Business Platform · Mobile Product Design · Design Systems · Brand Identity About Hyperflyer: Local business growth platform helping restaurants and service providers reach nearby customers through digital promotions and real-time engagement. - Defined product vision and led the end-to-end redesign of Hyperflyer’s mobile consumer app, collaborating closely with 3 engineers in an early-stage, fast-paced environment. - Partnered with the PM to shape requirements, feature priorities, and detailed design specs — including annotated wireframes, user flows, and journey maps. - Designed, shipped, and iterated new product features on schedule, enabling the team to achieve key product milestones pre-funding. - Introduced the company’s first design system and reusable UI component library, improving development velocity and design consistency. - Launched a business dashboard that helped local merchants track ad performance and promotions, driving a 15% increase in new transactions. - Designed brand assets and illustration systems that established Hyperflyer’s visual identity across marketing channels. ### UX designer Coop @ Liepin Overseas Jan 2018 – Jan 2018 | Boston, Massachusetts, United States • Designed the wireframes and built the prototype with PM for the new official website and successfully pitched executives on launching a new division. • Redesign the logo and brand visual guide of Liepin Overseas to improve brand identity and product quality, and this VI system still uses it until now. • Designed posters, brochures, X banner stand, and a 10*10ft banner to support the marketing team reaching 30k+ Asian students in Boston, New York City, San Francisco, and Chicago. ### User Experience Designer @ Woobo Inc Jan 2017 – Jan 2018 | Cambridge, Massachusetts • Conceptualized and designed the main features of the pair APP to the robot, evaluated the multi-version APP prototypes through iterated user tests, and translated customers' feedback to new functions. • Developed 60+ responsive emotional expression interfaces of the educational robot, and created the first expression system to help future product growth. • Designed the internal Machine Learning tool for helping three researchers and three engineers to manage the training data. This tool supported the content development of artificial intelligence for the main product (robot). • Created motion graphics for language learning content for the robot’s original content library. Initiated the first design guide of the game content concepts and game storyboards for multiple educational essential product functions, which enable the desktop to develop more game storyboards faster and more consistently. ### Art Designer @ MullenLowe Lintas Group Jan 2016 – Jan 2016 | Beijing City, China • Designed Tmall.com (largest B2C online platform in the world) promotion ads web banner and posters for "8.18" to increase the engagement of the biggest mid-year sale on Tmall.com. • Collaborated with the art team to create the rebranding products, including branding slogan, photos, posters, storyboards and videos to promote a new business line for Ant Financial Services Group (formerly known as Alipay) in industry. ### Graphic Designer @ ALINEA PRODUCTION Jan 2014 – Jan 2015 | Beijing City, China • Designed the B2C website, brochures, and poster for seven French SME (Small and medium-sized enterprises) to shape the brand entering China’s e-commerce activities successfully. • Organized weekly company-wide design critique for knowledge and design spirit sharing. • Collaborated with French clients and took field trips for marketing research. ### Co-organizer and Lead of Graphic Design @ TEDxBohaiBay Jan 2014 – Jan 2015 | Tianjin City, China • Led the design of all visuals for the new TED station, promoting social media and offline conference, quickly reaching more than 2,000+audiences. ## Education ### Master of Fine Arts (M.F.A.) in Design, Dynamic Media Institute, focus on Human-Computer Interaction Massachusetts College of Art and Design ### Cross-registration in Tangible interface, Digital/Multimedia and Information Resources Design Massachusetts Institute of Technology ### Full Stack Web Developer Nanodegree in Web Page, Digital/Multimedia and Information Resources Design Udacity ### Master of Fine Arts - MFA(quit) in Intermedia/Multimedia Tufts University ## Contact & Social - LinkedIn: https://linkedin.com/in/lingxi - Website: https://www.lingxiux.com/ - X: https://twitter.com/konglingxi - GitHub: https://github.com/gaiuskong - Facebook: https://facebook.com/lingxikong - Quora: https://quora.com/lingxi-gaius-kong --- Source: https://flows.cv/lingxi JSON Resume: https://flows.cv/lingxi/resume.json Last updated: 2026-02-23