Senior Product Designer with 6 years of experience designing enterprise and B2B SaaS products in highly cross-functional environments.

2023 — 2025

* Senior IC partnering with Product, Engineering, and executive leadership

* Owned end-to-end design across core product surfaces

* Led design of RoomieAI™, a GenAI-powered product initiative

* Defined workflows, interaction models, and system behavior in collaboration with engineering

2023 — 2023

Palo Alto, California, United States

Customer Experience Sales Cloud (C4C CX)

* Lead designer across large-scale Sales and Service Cloud initiatives

* Owned design for Digital Selling Workspace, Cadence, Telesales, and Enterprise Service Management

* Shipped workflow improvements used by enterprise customers at scale

2022 — 2023

Palo Alto, California, United States

2020 — 2021

San Francisco Bay Area

New Ventures & Technologies (SAP.iO)

* Led design and rollout of a Remote Research Study Toolkit

* Improved efficiency and consistency of research operations across internal venture teams

* Planned and facilitated qualitative research across six B2B ventures

* Translated research insights into actionable product and roadmap decisions

2020 — 2020

Palo Alto, California, United States

Customer Experience Sales Cloud (C4C CX)

* Redesigned Guided Selling workflows to address recurring user transition issues

* Implemented updated UI components, patterns, and layouts across core flows

* Improved customer satisfaction from 4.19 → 4.35 (out of 5)

* Revamped Guided Selling visual identity across iOS, Android, tablet, and web

University of Southern California