Addressed customer concerns with existing features and implemented customer asks as necessary

Worked with product managers and designers to design and implement new features

Designed and created a new logging feature for customers using Typescript and Go that provided customers with more information when they tried to connect with an integrated third party application

Developed custom frontend components in React to be used across the organization easily on the backend

Worked on-call shifts after-hours, diagnosing and fixing critical issues on beta and production servers, and performing other on-call tasks as needed

Interacted with clients and internal account managers to troubleshoot issues across all environments

Fixed bugs on both the front and backend

Implemented unit and integration tests and worked with QA Engineers to develop testing plans for new features

Administers office operations including, but not limited to, managing and overseeing the office’s interns, ordering supplies for the office as needed, and providing administrative support