# Lois Kang

> Product Design @Tarro

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/loiskang

I am a thoughtful solution-oriented designer who is passionate about creating the best possible customer experiences and digital products for people. I am constantly growing, learning, and taking feedback from the people I work with, customers who use our products, and all types of necessary testing. I value user research, ideation sessions, qual/quant data, and concept testing to be part of my design process. I am a strong collaborator and communicator who cares deeply about the people I work with and team culture because I’ve learned that strong collaboration is what makes these successful experiences come to life.

www.lkangdesign.com

## Work Experience
### Lead Product Designer @ Tarro
Jan 2026 – Present | San Francisco Bay Area

### Senior Product Designer, Payments & Fraud @ SeatGeek
Jan 2024 – Jan 2025

### Senior Product Designer, Growth @ Chime
Jan 2022 – Jan 2024 | San Francisco Bay Area
Led designs for the Acquisition channel responsible for getting new members enrolled into Chime as well as expanding the Referrals program.

Led designs for member retention and re-engagement from direct deposit churn.

### Product Designer, Growth @ Chime
Jan 2020 – Jan 2022 | San Francisco Bay Area
Led designs for Core Conversion, responsible for driving new direct deposit growth

### Product Designer, Acquisiton @ LendingClub
Jan 2018 – Jan 2020 | San Francisco Bay Area
• Led designs for 24+ experiments in one year leading to $220M in additional origination and $17.5M in repeat origination volume
• Spearheaded and facilitated multiple design ideation workshops and cross-functional brainstorming sessions
• Successfully made data driven design decisions by leveraging qualitative/quantitative data, design principles, UX metrics as well as conducting user research
• Skillfully built and managed cross-functional relationships, collaborating with product managers, software engineers, product marketers, data scientists, other designers, and researchers in shipping the deliverables
• Increased the repeat funnel conversion by 4.5% by optimizing the application to make it faster and more convenient for customers to get a 2nd or 3rd loan
• Partnered with the product manager to create a program to grow the joint application business, including developing a roadmap and launching a v.1 experiment

### Design Intern @ Tank Design
Jan 2017 – Jan 2017 | San Francisco Bay Area
•  Worked on various branding and marketing projects for Live Nation, Mia Marcelle and Platinum Equity
•  Participated in design meetings and presentations for the various design projects
•  Collaborated with developers, designers, strategists and project managers from other Tank offices outside SF


## Education
### Bachelor's degree in Graphic Design
California College of the Arts

### Cypress High School


## Contact & Social
- LinkedIn: https://linkedin.com/in/lois-kang-9a2724111

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Source: https://flows.cv/loiskang
JSON Resume: https://flows.cv/loiskang/resume.json
Last updated: 2026-04-13