Experience
2021 — Now
2021 — Now
Mountain View, California, United States
*Design and development of a notification system for periodic automated individualized customer reports using SOAP web services
*Development and maintenance of a commission tracking system that accounts for different sales types and projected revenue
*Design and development of database tables and server side service for data driven mobile app
*Design and implementation of modular financial software which allows for easy integration of new business rules
*Redesign and development of customer machine maintenance, which improved module performance by 2000 percent
*Development and sustenance of web applications for business tasks with ASP.NET, C#, VB, CSS, and SQL Server
*Rejuvenate code base with modern coding standards; improving readability, efficiency, reliability and scalability
*Actively involved in sprint planning, daily scrum meetings, grooming sessions and product demos
*Actively involved in all test cycles–functional, integration, regression, and end-to-end system testing
*Extensive knowledge of all phases of the software development and testing life cycle
*Diagnose and resolve production critical bugs in a timely manner
*Innovation of department procedures through use of tools and macros
*Creation of department policy templates; streamlining recurring tasks through clearly written instructions proven to work
2015 — 2016
2015 — 2016
Cupertino, California
* Developed customer service skills by interacting with over 50 customers daily
* Frequently met customer demands while staying within company policy
Education
San José State University
Master of Science - MS
San José State University