# Loriah Pope, UXC > Senior Product Designer II at HubSpot Location: New York City Metropolitan Area, United States Profile: https://flows.cv/loriah Product Designer with a proven track record of collaborating with multidisciplinary teams of Designers, Researchers, Engineers, Content Strategists and Product Managers throughout the design process; creating user flows and wireframes to building user interface mockups and prototypes. Possess the ability to lead and ideate products from scratch and improve features, all with a user-centered design process. Specialties: Data & Analytics • Design Systems • Interaction Design • Persona Development • Prototyping • Rapid Prototyping • Stakeholder Management • Usability Testing • User Research• UX Strategy • Adobe CC • AirTable, Axure • Confluence • Figma • Fullstory • HTML & CSS • Mixpanel • Mural • Notion • Sketch ## Work Experience ### Senior Product Designer II @ HubSpot Jan 2025 – Present ### Senior Product Designer @ HubSpot Jan 2022 – Jan 2025 Defined the vision and UX strategy for CRM setup and onboarding, aligning 7+ cross-org product teams around a shared experience that became a company-wide priority. Redesigned HubSpot's permissions system to support both simplicity and scale, resulting in nearly 100,000 monthly views and over 4,000 weekly searches by account administrators. Designed CRM record sharing workflows to support more flexible access management for teams, directly influencing enterprise adoption and new customer wins. Led cross-team UX collaboration to deliver CRM record sharing and security management improvements, while helping adjacent teams define long-term strategy and align permissions workflows across the product. Mentored designers and scaled UX practice through onboarding programs, design critiques, and cross-team workshops focused on quality and alignment. ### Product Designer @ HubSpot Jan 2021 – Jan 2022 Designed and launched a permission template feature that simplifies access setup for new users. This feature is used over 60,000 times per month, and over half of all new users are created with a template. Redesigned seat management and team assignment workflows to support strategic business initiatives, aligning 9+ cross-functional teams to deliver a streamlined experience and becoming UserZoom certified in the process. Defined the vision definition and framework for scaling access management to support companies as they grow, leading to shared opportunity alignment across 20+ members of the Platform Design team. Drove cross-team collaboration and strategy by facilitating workshops, design critiques, and research partnerships to align multiple product areas on a shared onboarding vision. ### Product Designer @ Movable Ink Jan 2018 – Jan 2020 | New York, New York Product Designer leading design efforts for feature teams: • Integrations: Helping users successfully create data-driven content from any source. • Reporting & Analytics: Provide users with tools to understand campaign performance and take the next best action. Additional activities: • One of the core contributors to Movable Ink's Design System. • Collaborate with Product Managers to uncover user behavior patterns and maintain analytics dashboards to complement user research • Facilitate and synthesize user research and share insights with feature teams and project stakeholders • Facilitate team retrospectives, pre-mortems, and post-mortems across engineering, product, and design feature teams • Write articles for Movable Ink's Product and Design publication on Medium to evangelize design practices • Mentor through our internal ERG women's network, Movable Pink. • Co-planned company-wide culture-building events as a planning member of our company culture ERG, BCC (Badass Culture Club) • Represented our EPD (Engineering, Product, and Design) team at the 2020 NC A&T and AUCC Career Fairs by preparing and presenting an Introduction to Product presentation to expose college students to the world of Engineering, Product, and Design. ### Lead User Experience Analyst / UI Developer @ BNY Mellon Jan 2016 – Jan 2018 | Jersey City, NJ 2017 Best in Class Award Recipient Worked across Design, Product, and Engineering teams to define a strategy for delivering reusable UI components to developers. Utilized Angular, Bootstrap, Sass, and HTML to build a library of reusable common components and a common UI Framework for 70+ development teams. Developed production-ready prototypes using AngularJS, Bootstrap, and HTML5. Collaborated with business partners to ensure timely delivery of high-profile and client facing projects. ### User Experience Designer @ BNY Mellon Jan 2015 – Jan 2018 | Jersey City, NJ Focused on redesigning the employee and client experience while following the Design Thinking process. Conducted client interviews, analyzed insights, and designed high-fidelity prototypes using industry-standard prototyping tools. Developed production ready prototypes using AngularJS, Bootstrap, and HTML5. Collaborated with business partners to ensure timely delivery of high-profile and client facing projects. Developed and initiated a plan for educating business partners, developers, and product managers about the design thinking process. ### Senior Developer, Application Development Program @ BNY Mellon Jan 2015 – Jan 2015 | Jersey City, NJ Highly technical position in which participants undergo a 10-week training program to learn Java, JavaScript, SQL, Linux, RESTful APIs, and Spring Framework as well as garner a deep understanding of the software development and product life cycles. ### Resident Assistant @ New York University Jan 2014 – Jan 2015 | New York City Metropolitan Area The Resident Assistant (RA) is a paraprofessional who lives in an undergraduate or graduate residence hall. The RA is a leader and resource for the residents in the community. The RA plans and implements programs and assists with responses to student concerns. RAs support the office’s commitment to creating inclusive communities and they incorporate the office’s vision, mission, and values into their role. RAs model behaviors we seek to encourage in all NYU students: being inquisitive, engaged, kind, empathetic and solution-oriented both inside and outside the residential communities. RAs provide leadership to residents and help to create and maintain an accepting, respectful, and friendly atmosphere that stimulates student learning and development. The primary goal of the RA is the development of an environment conducive to the academic and personal growth of residential students. The RA reports to the Residence Hall Assistant Director (RHAD) and/or Residence Hall Director (RHD). ### Front End Web Developer @ Victoria's Secret Jan 2014 – Jan 2014 | Greater New York City Area As a Front-End Web Developer Intern, I had the opportunity to own and launch several projects on the website. I was required to write HTML, CSS, and JavaScript for each project, and I additionally utilized SASS, Node, Grunt, JQuery, and Handlebars to bring each assignment to completion. ### Office Assistant @ Office of Residential Life and Housing Services Jan 2012 – Jan 2013 As an office assistant with the New York University Office of Residential Life and Housing Services, my main responsibilities included the effective communication with residents to assist in any and all residential life concerns. Additionally, I went beyond the scope of this description and learned JavaScript to develop a more efficient method of tracking resident packages and informing them of their arrival. ### Office Assistant - Professional Development Team @ Office of Residential Life and Housing Services Jan 2012 – Jan 2013 As a Professional Development Assistant at the Metropolitan Center of Urban Education at New York University, I developed efficient methods of organizing and tracking data using Microsoft Excel and Microsoft Access, ensuring all department projects were completed in a timely manner. Additionally, I assisted in the organization and planning of department events, reaching out to dozens of different involved parties. I also took on the repurposing of the department webpage utilizing HTML and CSS. ### Summer Resource Center Assistant @ Office of Residential Life and Housing Services Jan 2013 – Jan 2013 As a Summer Resource Center Assistant for the Office of Residential Life and Housing Services at New York University, my responsibilities included mentoring and providing support to Summer Assistants and assisting in the overall management of the Residence Hall, acting as a liaison between over 400 residents and Professional Staff, maintaining time sheets, and delegating responsibilities among Summer Assistants. ### Sales Associate @ Aeropostale Jan 2012 – Jan 2012 | Houston, Texas ### Cashier @ Barnes & Noble Jan 2011 – Jan 2011 | New York, New York ### Customer Service Representative @ Marshalls Jan 2009 – Jan 2011 | Houston, Texas Beginning as an associate in Home Goods, my initial responsibilities included assisting customers on the floor and over the phone, designing and setting up displays, and filling shelves with the most current products. I then became trained on the register, and my responsibilities expanded to completing customer transactions, opening and closing registers, and working to keep queues organized and moving quickly. Later I became trained as a Customer Service Representative, and I began to work alongside managers to assist customers in return transactions, handle customer queries and complaints, and delegate responsibilities among cashiers and other associates. ## Education ### Bachelor of Arts (BA) in Computer Science, Minor in Business Studies New York University Jan 2011 – Jan 2015 ### Noncredit Certificate in Computer Essentials for Graphic Design Fashion Institute of Technology Jan 2019 – Jan 2020 ### Spring 2014 in Study Abroad Program UCL Jan 2014 – Jan 2014 ### High School Diploma in Information Technology Westside High School Jan 2007 – Jan 2011 ## Contact & Social - LinkedIn: https://linkedin.com/in/loriahpope - Portfolio: https://loriahpope.com --- Source: https://flows.cv/loriah JSON Resume: https://flows.cv/loriah/resume.json Last updated: 2026-03-30