# Lorraine Leung > Software Engineer Location: New York, New York, United States Profile: https://flows.cv/lorraine ## Work Experience ### Software Engineer @ Regard Jan 2024 – Present | New York, New York, United States ### Software Engineer @ Kasisto, Inc. Jan 2019 – Jan 2024 | New York, New York, United States Kasisto, Inc. is a conversational AI platform aiming to provide digital banking solutions for the financial industry through human-like conversations. * Developed multi-function data pipeline to standardize and streamline training, fine tuning and evaluation of language models * Performed model fine-tuning by evaluating data and managing annotations ### Software Engineer Intern @ Kasisto, Inc. Jan 2018 – Jan 2019 | New York, New York, United States ### Web Developer @ New York University Jan 2017 – Jan 2017 | New York www.virtualplant.org is a genetics analysis website that provides visualization and analysis tools for rapid and efficient exploration of genomic data. * Translated and implemented designs using react-bootstrap, HTML and CSS techniques and frameworks * Redesigned all webpages with a focus on UX functionality and ease to navigate * Work with back-end developer to optimize execution process and enhance user experience ### Engineering Intern @ FindDoc Jan 2017 – Jan 2017 | Hong Kong Finddoc.com is an online healthcare platform that allows users to look up information and make appointments with doctors in Hong Kong. FindDoc also educates the public about different diseases and illnesses through health articles and videos. * Created a prototype machine-learning chatbot using api.ai to direct web traffic and increase search efficiency * Conducted research on existing healthcare chatbots and conversational UI * Extracted data from other websites through web scraping for performance analysis ## Education ### Bachelor’s Degree in Major in Computer Science and Minor in Economics and Psychology New York University Jan 2015 – Jan 2019 ### High School Emma Willard School Jan 2011 – Jan 2015 ### Diocesan Girls'​ School Jan 2003 – Jan 2011 ## Contact & Social - LinkedIn: https://linkedin.com/in/lorraineleungmk --- Source: https://flows.cv/lorraine JSON Resume: https://flows.cv/lorraine/resume.json Last updated: 2026-04-01