# Loryn Chen > Product Designer at Uber Location: New York, New York, United States Profile: https://flows.cv/loryn ## Work Experience ### Product Designer @ Uber Jan 2021 – Present | New York, New York, United States Ads team (Nov 2024 – Present): Scaling our consumer ads experience. Uber Direct team (May 2023 – Nov 2024): Designed our white-label delivery-as-a-service experience for small business and enterprises. Eats Merchant team (Aug 2021 – Apr 2023): Helped merchants run their business on Uber Eats. ### Creator @ Dark Mode Digest Jan 2023 – Present | New York, United States Making video content on what's happening in big tech and startups from Silicon Valley to NYC. YouTube (@DarkModeDigest): 4.3K subscribers TikTok (@DarkModeDigest): 17K followers Instagram (@DarkModeDigest): 13K followers ### Creator @ Hack University Jan 2019 – Jan 2022 My brother and I created this Instagram page to post engineering and design tips. ### Senior Product Designer @ Capital One Jan 2021 – Jan 2021 | McLean, Virginia, United States Worked on the banking experience for small businesses. ### Designer @ Walmart Jan 2019 – Jan 2020 | Washington D.C. Metro Area Worked on Grocery at Walmart by building tools to help store associates fulfill online orders. Responsible for defining metrics and objectives, product strategy, partnering with user researchers and content strategists, crafting interaction and visual designs, prototyping, usability testing, and building relationships with key stakeholders. Designed features that: - Increased associates' speed of picking customers' orders by 10%. - Reduced customer wait times by 6%. In 2020: - Helped Walmart's e-comm sales increase by 97% from last year. - Q2 revenue increased 5.6% to $137.74 billion from $130.38 billion a year earlier. Also, redesigned some software tools that helped Walmart scale Grocery pick-up and delivery operations from 1000 to over 3000 stores in the US. This covers more than 80% of the US. ### Associate Designer @ Walmart Jan 2018 – Jan 2019 | Washington D.C. Metro Area On the Grocery team at Walmart. ### Co-Founder and Designer @ Boba Meets Bagel Jan 2018 – Jan 2019 Worked with 1 engineer to design and build a dating app where asians apply to date each other. In the span of 1 month, we grew to over 40,000 users and had over 121,000 matches. We even had 2 success stories! At the end of 1 month, we sold our app. I worked on branding, product design, building the emails, and growth hacking the app on social media. ### Mentee, Generation Design Program @ Andreessen Horowitz Jan 2017 – Jan 2018 Selected to be part of a16z's Gen.D Cycle V design mentorship program. Generation Design (Gen.D) is a selective mentorship program where college design students connect with design professionals from leading tech companies and agencies within a16z's portfolio. ### UX Design Intern @ Mindgrub Jan 2018 – Jan 2018 | Baltimore, Maryland Area Mindgrub is an award-winning tech innovation agency in Baltimore, MD. I interned here during my last semester of college. Clients I worked with: NASA, Johns Hopkins University, H.B. Fuller, and OPTAVIA. As part of the User Experience/Information Architecture team, I worked with other Designers, Engineers, and PMs. We collaborated with our clients to redesign and build their enterprise applications and marketing websites. ### Design Intern @ Tenable Jan 2017 – Jan 2017 | Columbia, Maryland I had the wonderful opportunity of interning here during the company's transition phase of branding and company direction. I was part of the team that designed and launched the company's new Cyber Exposure category. I worked alongside the design team to generate brand graphics to be used on the corporate website and social media pages. My proudest accomplishment was working directly with our web dev intern to redesign and build the company's customers web page to increase client acquisition. ### Design Intern @ Hungry Harvest Jan 2016 – Jan 2016 | Baltimore, Maryland Area Produced animation videos. Redesigned automated emails and the shopping experience of the website. These efforts along with the collaboration among the team resulted in a 15.2% increase in new customers and 10% increase in revenue. ### Student Ambassador @ Google Jan 2015 – Jan 2016 | Baltimore, Maryland Area I planned and hosted informational and fun events on my campus to spread the Google culture. Promoted Google's brand at my school. Familiarized students about the vast array of Google products that can be used for education. Helped Google better understand my University's culture. I got 35% of my University's clubs to use Google Forms for their organization. ### Campus Representative @ Yik Yak, Inc. Jan 2015 – Jan 2015 | Baltimore, Maryland Area Raised awareness of the app via marketing strategies. Executed marketing campaigns across campus. Built connections with students and organizations on campus. Developed strong social, marketing, and leadership skills as well as experience in branding, event planning, social media, sponsorship, public relations, and entrepreneurship. ## Education ### Bachelor of Arts (B.A.) in Graphic Design University of Maryland Baltimore County ### Thomas S. Wootton High School ## Contact & Social - LinkedIn: https://linkedin.com/in/lorynchen --- Source: https://flows.cv/loryn JSON Resume: https://flows.cv/loryn/resume.json Last updated: 2026-03-29