# Louis Shinohara

> Software Engineer @ Microsoft | Data Platform, Infrastructure, Big Data & Distributed Systems

Location: New York City Metropolitan Area, United States
Profile: https://flows.cv/louisshinohara

I’m a data platform, infrastructure, and data engineer focused on building and operating large-scale distributed systems and big data platforms for analytics, ETL, and AI workloads. I specialize in taking complex problems, turning them into practical system designs, and implementing them end-to-end.

At Microsoft, I work hands-on across the full stack, from front-end tooling to job orchestration, execution frameworks, authentication, alerting, and monitoring. I build shared platform libraries, develop and optimize data pipelines, and own incident response for critical systems in production.

## Work Experience
### Software Engineer 2 @ Microsoft
Jan 2022 – Present | Manhattan, NY
- Serve as a subject-matter expert for a Hadoop-based self-service data platform (DPaaS) executing 45K+ daily ETL job instances (Spark, MapReduce, Java, Python, Shell), supporting high availability and SLA compliance across regional clusters.
- Lead full-stack development and operations across platform services including UI, job scheduling and execution, messaging, authentication, alerting, monitoring, metrics dashboards, and SQL databases, with regular participation in on-call incident response.
- Build and maintain shared platform libraries, authentication utilities, connector frameworks, and processing tooling to standardize secure job execution and enable scalable integration across clusters and environments.
- Develop and maintain CI/CD pipelines and containerized deployment workflows to package and release application services and data processing artifacts across Kubernetes, HDFS, and VM/bare-metal environments.
- Implement and operate large-scale conversation data scrubbing pipelines using LLMs with custom system prompts and classification criteria to identify and remove PII and sensitive content, while building monitoring dashboards to track pipeline health, scrubbing accuracy, and compliance metrics.
- Implement and operate end-to-end PII joining and data delivery systems, including APIs, storage, orchestration jobs, and client-facing tooling, ensuring accurate, compliant, and reliable distribution to 800+ customers across regional and multi-cloud platforms.

### Web Application Developer @ Rutgers University
Jan 2020 – Jan 2024 | New Brunswick, NJ
https://my.rutgers.edu
- Designed, built, and delivered a client-facing university portal serving 70K+ users across three campuses, owning frontend architecture, UI/UX implementation, and production rollout from concept to launch.
- Led development of responsive navigation, theming, and reusable UI components supporting web, mobile, and tablet devices.
- Designed and maintained Firebase data models and authentication flows to enable personalized user experiences and secure access.
- Drove iterative product refinement through weekly design showcases and stakeholder reviews, supporting phased releases and full-platform rollout.

### Software Engineer @ AT&T
Jan 2021 – Jan 2022 | Middletown, NJ
- Developed a containerized Python service deployed on Kubernetes to collect internal system metrics and deliver on-demand reports via Slack integrations.
- Built automated deployment workflows to package and deploy applications, services, and ingress configurations on Kubernetes.
- Improved developer productivity by introducing Docker-based local development workflows, reducing build and test cycles from 20 minutes to 20 seconds.
- Implemented monitoring and alerting dashboards using Prometheus and Grafana to track application health and operational metrics.

### Mobile Application Developer @ Knowt
Jan 2020 – Jan 2021
Developed and shipped UI features for a mobile learning application in collaboration with the product team.

### Software Engineer Intern @ UnitedHealth Group
Jan 2020 – Jan 2020 | Basking Ridge, NJ
- Designed and built an internal web application to support data-driven decision-making for employee development and promotion planning.
- Implemented full-stack features and integrations within existing corporate systems to deliver a production-ready tool.
- Worked in an agile environment with engineers and business stakeholders to deliver iterative improvements and project milestones.

### IT Consultant @ Office of Information Technology, Rutgers University
Jan 2019 – Jan 2020 | New Brunswick, NJ
Provided technical support for campus systems and devices, resolving hardware and software issues through clear communication and documented solutions.

### Dietary Aide @ Dellridge Rehabilitation & Health Care Center
Jan 2015 – Jan 2018
Led staff onboarding, improved operational workflows, and ensured compliance with food safety standards.

### Teacher Assistant @ The Kids Weekend School of New Jersey
Jan 2014 – Jan 2016
Built and maintained student tracking tools in Excel for attendance, grades, and records, while supporting classroom instruction through bilingual (English/Japanese) communication.


## Education
### Bachelor of Science - BS in Double Major: Electrical & Computer Engineering, Computer Science
Rutgers University–New Brunswick
Jan 2018 – Jan 2021

### Accounting
Rutgers Business School
Jan 2015 – Jan 2018


## Contact & Social
- LinkedIn: https://linkedin.com/in/louishinohara
- Website: https://louishinohara.net

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Source: https://flows.cv/louisshinohara
JSON Resume: https://flows.cv/louisshinohara/resume.json
Last updated: 2026-03-23