# Lucy Barber > Experienced Software Engineer & Flexible Entrepreneur Location: Durham, North Carolina, United States Profile: https://flows.cv/lucybarber I am skilled at considering other people's perspectives which gives me a lot of empathy as I work in software user experience design. Having overseen the updated designs of new versions of multiple software systems that span a number of industries, I understand the software nuances that are universal versus the ones that can be used to make software stand out. I strongly believe in engaging & fluid technology experiences to enhance people's lives and I love the role I play in thinking through the daily challenges that software can ease. ## Work Experience ### Senior Software Engineer, UX/UI Designer, Product & Account Manager @ TimeTap Online Scheduling Jan 2013 – Jan 2022 | Charlotte, North Carolina Area • Program front & back end of cloud-based scheduling application (AngularJS and Angular with React components and library injections wired up to Java backend on PostgreSQL database) • Create use cases & develop product road maps for features; work between separate teams to manage development, testing, documentation, and marketing of new features • Oversee product implementation and provide ongoing support for large client accounts across a variety of industries who are using our scheduling service; actively communicate with stakeholders to identify what challenges they face; develop plans for our team to address those challenges with our software • Manage product release cycles for software updates using Jira, Atlassian, and Bitbucket; work between developers, quality assurance, and support staff to ensure issues are properly reported and tested • Use Balsamiq and Photoshop to provide UI & UX displays of features that are being added to the software; coordinate meetings between key stakeholders in the project before beginning development to ensure all needs are getting met • Manage team of copy writers and designers to craft and iterate on public facing website; use tools like SEMRush and Mixpanel to monitor SEO relevance and conversion on site; provide this feedback to team to ensure metrics we are monitoring are improving • Manage integration of third party metric and monitoring programs (FullStory & MixPanel) to track usage ### Content Strategist & Community Support @ checkAppointments Jan 2013 – Jan 2022 | Charlotte, North Carolina At checkAppointments, I handle all community support needs and documentation. I spend time with new users to on-board them to the application and existing users to show them how to use newly released features. I work with our development team to wireframe and build new features in the software & keep up with all bug tracking & product updates. I write all web copy and blog posts as well as manage all social channels we are active on. ### Vice President of Marketing and Member Support, UX/UI Design & Product Development @ DealCloud, Inc. Jan 2011 – Jan 2013 | Charlotte, North Carolina Area • Designed new iterations of the platform with full documentation to communicate to overseas development team • Managed and performed quality assurance testing and reported back to engineers in India; created testing matrix for full regression tests of the software system to manage release cycles • Designed new iterations of the platform with full documentation to communicate to overseas development team • Traveled to India to oversee roll out of new phase of software and foster relationship with team • Managed group of interns on projects during company-wide adoption of project management system • Started and maintained client relationship management records • Oversaw all marketing and user support issues for interactive, cloud based software startup company ### Bartender @ Pulse Night Club Jan 2011 – Jan 2011 | Chapel Hill, NC In order to help pay for school, I worked several "side gigs" including bartending and child care. I do not consider these my primary jobs, but additions to my responsibilities as a branch manager for Revolution Prep. ### Branch Manager @ Revolution Prep Jan 2011 – Jan 2011 Started my own branch of Revolution Prep in Chapel Hill by developing relationships with Chapel Hill-Carrboro City Schools, marketing toward high school students with free events and partnerships with college counselors, working with mentor groups to arrange a scholarship course program, publishing articles about my branch's success in local newspaper and magazine, and making the transition from a summer internship to a permanent foothold in the Chapel Hill area. Raised over $11,000 in revenue in the four months I was "open" and am continuing to grow in the area. ### Full Day Camp Counselor @ Chattahoochee Nature Center Jan 2010 – Jan 2010 ### Full Day Camp Counselor @ Chattahoochee Nature Center Jan 2009 – Jan 2009 ## Education ### Computer Science Certificate in Computer Science North Carolina State University Jan 2019 – Jan 2020 ### Bachelor's in English The University of North Carolina at Chapel Hill Jan 2008 – Jan 2012 ### Business Essentials Certification in Business Essentials for non-business majors UNC Kenan-Flagler Business School Jan 2011 – Jan 2012 ## Contact & Social - LinkedIn: https://linkedin.com/in/lucyhbarber - Website: http://checkappointments.com/ --- Source: https://flows.cv/lucybarber JSON Resume: https://flows.cv/lucybarber/resume.json Last updated: 2026-03-23