# Lucy C. > UX Researcher Location: Berkeley, California, United States Profile: https://flows.cv/lucyc1 UX Researcher with product design experience. Engineer by training, ex-HR business partner & project manager. Driving research impact by deeply understanding the mechanics of people and teams. Effective at collaborating with engineers in technical domains. ## Work Experience ### Researcher in Residence @ Learners Jan 2026 – Present ### Sr. UX Researcher @ Amazon Jan 2025 – Jan 2026 Conducted mixed-methods research on Ring's community features, managing concurrent projects with shifting priorities. Executed research at scale: 150-200 participants for media-rich surveys; applied statistical analysis. Presented insights to senior leadership and cross-functional partners (PMs, Designers); integrated AI tools (Amazon internal & agentic, Dscout native) to streamline research workflows. Led workshops to collaboratively redesign team research processes. ### Product Designer & Researcher @ Fair Chance Solutions Jan 2025 – Jan 2025 ### Masters Student @ University of California, Berkeley Jan 2022 – Jan 2024 | Berkeley, California, United States Concentration in UX Research and Product Design. ### Product Designer & Researcher @ FreeWorld Jan 2023 – Jan 2023 Impact: validated, ready-to-ship designs for 0-to-1 feature add to FreeWorld’s mobile participant portal. Boosting interview success and perceptions of FreeWorld’s investment in participants. Contract Project: mobile website design, building out an interview prep course for formerly incarcerated program participants seeking jobs as newly licensed truck drivers. Led ideation through design sprint, conducted 3 rounds of iterative prototyping and usability testing. ### User Experience Researcher @ JSTOR Jan 2023 – Jan 2023 Impact: Created groundwork research for use of genAI in JSTOR; guided creation of the new feature for the student use case. Contract project: exploring the “why, how and when” of student usage of ChatGPT. Designed and conducted mixed methods user research: conducted semi-structured interviews and contextual inquiries analyzed with Miro affinity diagramming. Created Qualtrics survey & analysis generalizing qualitative findings. ### Project Manager @ Lyten Jan 2022 – Jan 2023 | San Jose, California, United States Embedded in the Engineering (electrical & mechanical) team, co-managed 2-year build-out of high-tech materials reactors, including R&D. Defined, iterated on, and held accountable to project roadmap. Reported progress to executive suite. ### Senior Human Resources Business Partner @ Lyten Jan 2021 – Jan 2022 | San Jose, California, United States Conducted people analytics projects. Reporting to the Chief People Officer, measured & improved employee engagement. Presented quantitative & qualitative analysis and resulting company initiatives at All-Hands. Organized and led team-building workshops, increasing team trust and effectiveness (qualitatively assessed). ### Organizational Development Associate @ Verseon Jan 2017 – Jan 2021 | Fremont, CA Created & led initiatives to increase retention, boost manager efficacy, and establish efficient operational processes. Spearheaded successful campaign to improve internal communication & education (qualitatively assessed). Oversaw recruiting operations. ### Teaching Assistant @ Caltech Jan 2016 – Jan 2017 Machine Shop: supervised ~40 students (3D printing, laser cutting, lathe, mill, waterjet) Mechanics of Materials course: graded coursework & held office hours for ~50 students ### Intern @ SAS Jan 2016 – Jan 2016 | Beijing City, China Designed and implemented testing process for SAS 9.4 (Analytics software) Twitter analysis feature; applications for market research. Monitored US 2016 presidential election sentiment, interfaced with Twitter API ## Education ### Master of Information Management and Systems in User Experience Research University of California, Berkeley ### Bachelor of Science (B.S.) in Mechanical Engineering Caltech ## Contact & Social - LinkedIn: https://linkedin.com/in/lucy-c-18a599121 --- Source: https://flows.cv/lucyc1 JSON Resume: https://flows.cv/lucyc1/resume.json Last updated: 2026-04-08