Hi there, this is Lucy, Product Designer based out of New York City.

2023 — Now

Led the design of DailyEats, a B2C food tech app under Store 8 (Walmart Incubation Arm).

Built a survey tool from zero to one under Walmart Data Ventures (Walmart Data Tool)

2022 — 2023

Revamped the live chat design for a customer support app for businesses to communicate with users.

Led the end to end design of WhatsApp Business integration within a CRM app.

Collaborated closely with product managers, engineers, and other stakeholders to ensure timely implementation and continuous product iteration.

Participated in strategic planning by contributing to roadmap planning and coordinating design sprints.

Hosted monthly squad retro meeting and weekly design team workshop to build inclusive team culture.

2021 — 2022

Developed an influencer marketing platform from 0 to 1.

Revitalized the user experience of an automatic call distribution feature.

Revamped the voice call feature for the native mobile app.

Led and contributed to the design system development.

Onboarded and mentored new hires and junior designers.

2020 — 2021

Led the e-commerce marketplace designs within the B2B wholesale business domain.

Conducted end-to-end design practice from identifying user problems to creating mockups and clickable prototypes.

2019 — 2020

New York, New York

Cornell University

University of California, Davis