# Ludi Dai

> Senior Product Designer | Conversational AI & UX | Designing AI-Powered Interactions

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/ludidai

Senior Product Designer with a background in architecture and UX, bringing a systematic and user-centered approach to solving complex design challenges. I leverage my experience in spatial and structural thinking to create intuitive, scalable digital experiences.

Recently, I’ve been focused on AI and conversational design, contributing to the development of an AI companion that enhances user interactions. I thrive in end-to-end product design, working across strategy, UX, and AI-driven innovation.

Looking for opportunities to drive impactful, human-centered AI experiences.

## Work Experience
### Senior Product Designer @ SmartRecruiters
Jan 2023 – Present | New York, United States
Leading the design of an AI-driven conversational companion, shaping conversational UX and chat interface design. Developing NLP-powered interactions by optimizing user intent mapping, entity recognition, and chatbot dialogue flows. Collaborating with AI engineers to refine NLP models and explore LLM capabilities, enhancing response accuracy, engagement, and contextual understanding. Rapidly advancing expertise in AI product design, balancing UX considerations with AI constraints, and working cross-functionally with PMs, engineers, and stakeholders to align AI-driven interactions with user needs and hiring workflows.

Hiring Automation: Designed and launched solutions to streamline bulk offer management, reducing manual effort and improving efficiency for high-volume hiring.

UI Modernization: Contributed to the redesign of core user experiences, leveraging a major UI migration to enhance usability, consistency, and accessibility. Helped advance scalable design systems to support long-term product evolution.

### Product Designer @ SmartRecruiters
Jan 2022 – Jan 2023 | New York, United States
Designed and optimized hiring workflows, focusing on high-volume hiring and offer management.  Led the design of scalable workflows, enabling customers to initiate multiple processes efficiently while addressing customization, approvals, and compliance needs.

Collaborated with engineering, PMs, and customer success teams to refine complex workflows and enhance user experience. Conducted user research and testing to improve usability and automation.

### Senior Designer @ New Practice Studio
Jan 2020 – Jan 2022 | New York, United States
Designed smart home experiences through user-centered scenarios, optimizing interaction with lighting, audio, curtains, speakers, TVs, and other IoT devices. Researched user behavior to improve adaptive technology and create seamless, intuitive control systems. Focused on enhancing daily usability, ensuring technology integration aligned with user needs and expectations.

### Product Designer @ Freelance UI/UX designer · Product designer
Jan 2016 – Jan 2022
- KCAS: Designed and launched multi-branch websites; led UX research, prototyping, and marketing collaboration; boosted enrollment by 35%.

- eduDAO: Redesigned branding and onboarding flows; launched beta with proposal/review/confirmation pages; increased approval rate by 30%.

- 4Smartcity: Created responsive data dashboards for smart city tracking; built 3D city models and prototypes to support marketing.

- BitTiger: Revamped e-learning student dashboard; improved UX through new flows and components; enhanced course engagement.

### Senior Designer @ CallisonRTKL
Jan 2018 – Jan 2020 | Greater New York City Area
Designed retail and hospitality environments that integrated spatial design with digital installations to enhance customer experience and brand interaction. Applied user-centered lighting strategies and collaborated with architects, engineers, and brand teams to align design with business and user goals.

Clients: Burberry, Chanel, Charlotte Tilbury, citizenM, Dunhill, Fido, Graduate Hotels, Hoakalei, Rogers, Royal Bank of Canada, Tempur-Pedic, Tesla, Tiffany & Co., 7-Eleven, etc.

### Senior Designer / Project Manager @ L Design Studio
Jan 2017 – Jan 2018 | 10 East 38th Street
Led user-centered lighting design, integrating intuitive control systems to enhance spatial interaction. Conducted user research and prototyping, optimizing lighting for usability and adaptability in various environments. Collaborated with architects and engineers to create immersive, experience-driven spaces that balanced functionality and aesthetics. Provided mentorship to junior designers, guiding them in design principles and project execution.

### Junior Designer @ L Design Studio
Jan 2014 – Jan 2017 | 10E 38th street, NY10016
Assisted in designing human-centric lighting solutions, focusing on usability, ambiance, and spatial experience. Developed layouts, prototypes, and interactive models to refine spatial interactions and enhance user experience.


## Education
### Master of Science - MS in Advanced Architectural Design
Columbia University

### Bachelor of Architecture - BArch in Architecture
Central Academy of Fine Arts


## Contact & Social
- LinkedIn: https://linkedin.com/in/ludi-dai

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Source: https://flows.cv/ludidai
JSON Resume: https://flows.cv/ludidai/resume.json
Last updated: 2026-04-13