# Luke Swanson

> Senior Content Designer at Intuit

Location: Berkeley, California, United States
Profile: https://flows.cv/lukeswanson

Content Designer obsessed with making amazing products. I love engaging users to get to the core of issues, driving toward bold design solutions, and sweating the details when it's time to build. Currently focused on scaling my work with GenAI; both on my team and across all of Intuit.

## Work Experience
### Senior Content Designer @ Intuit
Jan 2024 – Present
On the Payments and Invoicing team. I drive the creation and implementation of scaleable content creation and standardization through Gen AI. I also lead research and UX lead to create delightful invoicing and payment experiences for our small business customers.

### Content Designer @ Intuit
Jan 2021 – Jan 2024
On the QuickBooks Payroll team. I focused on supporting all workers employed by the small businesses that are Intuit's customers. From getting daily tasks done to improving long term financial health, I focused on creating lightweight, delightful experiences. 

Getting this done involves leading customer research, creating scaleable documentation, and facilitating collaboration with all the partners I work with across the company.

### Content Designer @ Wells Fargo
Jan 2019 – Jan 2021 | San Francisco, California
Lead Content Strategy in the Customer Experience Design team for the ADA revamp of Wells Fargo’s applications and web services. I leveraged existing content strategy documents and ongoing user research to create a consistent, intuitive experience for all customers.

### UX Designer and Content Strategist @ Freelance
Jan 2016 – Jan 2020 | Berkeley, CA
Delivered strategy, research, and interface results for clients in healthcare, crypto, lifestyle, and finance.

### UX Editor @ Johnson & Johnson
Jan 2019 – Jan 2019 | San Francisco Bay Area
UX Research and Content Strategy for an Apple Watch app focused on identifying and treating Atrial Fibrillation.

### UX Designer @ City of Oakland
Jan 2017 – Jan 2018
UX Design and Content Strategy. Contributed to the creation of a new CMS and city website with the goal of improving ease of contribution and service delivery for all city departments.

### Founder @ The Tripty Project
Jan 2013 – Jan 2017 | Oakland, CA + Dhaka, Bangladesh
Lead production of all fundraising, marketing, and internal materials for this sustainable fashion brand.

### Country Coordinator @ Fashion Revolution
Jan 2014 – Jan 2016 | Oakland, CA + Dhaka, Bangladesh
Lead fundraising, partnerships, and marketing for this international campaign focused on increasing transparency in the fashion industry.

### Field Biologist @ Olofson Environmental Inc.
Jan 2011 – Jan 2012 | Oakland, CA
-GIS mapping and Data Visualization
-Design control and restoration programs
-Lead contract crews in project implementation

### Field Biologist @ Washington State Department of Ecology
Jan 2010 – Jan 2010
-Invasive Species Management
-Field Data Collection
-Data Visualization


## Education
### BA in Economics/Environmental Studies
Western Washington University

### AA in Arts and Sciences
Whatcom Community College


## Contact & Social
- LinkedIn: https://linkedin.com/in/lukekswanson
- Portfolio: https://lukeswanson.squarespace.com

---
Source: https://flows.cv/lukeswanson
JSON Resume: https://flows.cv/lukeswanson/resume.json
Last updated: 2026-04-13