# Lulu Wang > Product Design@BILL, Growth / Onboarding /Agentic experience for early customer lifecycle experience Location: Albany, California, United States Profile: https://flows.cv/luluwang1 Product designer with a decade of experience and a background in Human-Computer Interaction. Use data to explore opportunities and validate design decisions, experiment to unlock high growth opportunities. Advisory board member of UC Berkeley Extension UX program. ## Work Experience ### Lead Product Designer @ BILL Jan 2025 – Present | San Jose, California, United States Improving onboarding funnel via self-serve experimentation. Fine tuning core workflows with high activation/retention correlation. ### Sr. Product Designer, Growth @ BILL Jan 2021 – Jan 2025 | San Jose, California, United States ### Product Designer @ Invoice2go Jan 2021 – Jan 2022 | San Francisco Bay Area ### UX Designer @ Altitude Networks Jan 2019 – Jan 2021 | San Francisco, California • Define Design System, create components in Figma for an enterprise cybersecurity software, working with frontend to implement component library in Storybook. • Organize design tokens for a better CSS codebase. • Create landing pages, GIFs and videos showcasing use cases, SEO optimization. • Competitive research to keep product feature offerings unique and focused. • Take ownership of the visual aspect of the product and marketing sites. ### UX Designer @ MDPI AG Jan 2015 – Jan 2019 | Berkeley, CA • UX lead on new open-access academic preprint publishing platform Preprints (www.preprints.org/). Initial launch in October 2016, we served over 30,000 unique authors and published over 8,000 preprints to date, with 110,000 monthly views. • UX lead on Sciforum, the only academic conference hosting platform with submission and peer-review process integration on market. From user research, competitive analysis, user testing of low/high-fi static wireframes and interaction mockup, to final visual design. Collaborating with VP, product manager, developer, visual designer. Launched in March 2018, successfully hosting 132 academic conferences migrated from the previous platform. • UX lead on MDPI Books and Book Builder for scholars to select open access publications on www.mdpi.com and assemble them into books. ### UX Design Intern @ TED Conferences Jan 2014 – Jan 2014 | new york city Exposure to many facets of the UX and product design process, from research to strategy, design to development. Create user flows, site maps, wireframes, mockups, under the direction of the product team. ## Education ### MS HCI in Human-Computer Interaction Design Indiana University Bloomington ### Professional Program in Graphic Design UC Berkeley Extension ### Master of Arts - MA in Economics Central University of Finance and Economics ### Bachelor of Arts - BA in Finance, General Anhui Agricultural University ## Contact & Social - LinkedIn: https://linkedin.com/in/luluwangux - Portfolio: https://www.luluwang.work - Behance: https://www.behance.net/thoughtfulsenses --- Source: https://flows.cv/luluwang1 JSON Resume: https://flows.cv/luluwang1/resume.json Last updated: 2026-04-13