𝗞𝗲𝘆 𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀:

● Design and launch scalable remote certification programs with interactive, user-centered learning experiences that align with strategic priorities and empower leaders to drive cultural transformation.

● Manage and continuously enhance eLearning content to ensure courses remain up-to-date, high-quality, and aligned with evolving business goals and learner needs.

● Led the end-to-end migration from Docebo to Reach 360, enhancing system performance, streamlining administration, and improving the learning experience across 170+ client organizations.

𝗞𝗲𝘆 𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀:

● Led a collaborative cross-functional team effort to assess learning product development needs aligned with an organizational transition from a workshop business model to a three-year subscription service model.

● Led the design, development, and launch of learning products from conception to launch. The result became the basis of a newly created subscription service which was purchased by 200+ companies.

● Measured and continuously improved product effectiveness through ongoing client and internal exploratory interviews, feedback cycles, analytics, and performance outcomes.

● Led the Culture Committee, a cross-functional team devoted to creating and sustaining cultural shifts aligned with the organization's strategic vision.

𝗞𝗲𝘆 𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀:

● Conducted needs analysis to determine eLearning course development scope and user outcomes.

● Led product development of a comprehensive, integrated eLearning course series from conception to launch in 10 weeks.

𝗞𝗲𝘆 𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀:

● Developed over 150 eLearning assets for the solar installer certification program and updated to remain in compliance with changing regulations.

● In collaboration with cross-functional teams, designed educational video content for customers detailing the benefits of microinverters and how to use the solar monitoring software.

𝗞𝗲𝘆 𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀:

● Increased global scalability of eLearning platform reach by 75% through developing online content for the solar installer certification program.

● Assessed the effectiveness of the desktop and mobile device eLearning content targeted to over 46K external solar installers.