# Lynn L. > Staff Software Engineer at ServiceNow Location: United States, United States Profile: https://flows.cv/lynnl ## Work Experience ### Staff Software Engineer - CSM @ ServiceNow Jan 2022 – Present | Santa Clara, California, United States ### Principal Member Of Technical Staff ( OCI AI Services - UI Engineer ) @ Oracle Jan 2021 – Jan 2022 | Santa Clara, California, United States ### Principal Member of Technical Staff (Internet of Things - UI Engineer) @ Oracle Jan 2015 – Jan 2021 | Santa Clara, California Technologies: JavaScript ES6, Backbone, HTML, CSS, JQuery, RESTful, Elasticsearch, Kubernetes , Oracle Cloud, PostgreSQL, NoSQL, Gulp, Git. Linux Shell Scripting. Domain: IoT, Web Application - Developing and maintaining Asset Monitoring and Production Monitoring mini-apps on the IoT cloud service. - Working with product managers and UX designers on developing IOT cloud service platform. - Built customer demo for training purpose (Block chain track and trace project). Interacted with customers and collected feedback. - Contributed developing UI shared libraries such as web components and utilities. - Integrated Oracle internal services with IoT mini apps such as Oracle Manufacturing/ Maintenance Cloud services. ### Senior Development Engineer - Team Lead @ Hewlett Packard Enterprise Jan 2013 – Jan 2015 | Palo Alto, CA Technologies: Java, JavaScript, HTML, CSS, Python, Linux Shell Scripting. Domain: SDN, Open Stack, Cloud Computing - Led a small software team through out releases. - Worked with product manager and architect, and defined functional/design spec. - Worked with solution team, UI architect and usability team on Cloud Portal UI flows/design. - Full stack software developer including Web UI front end and back end Java development. - Open stack developer. - Managed Agile/SCRUM meetings. ### Team Lead Engineer @ Dell Jan 2011 – Jan 2013 | Santa Clara, CA Languages: Java, JavaScript, HTML, CSS, RESTful, and Linux Shell scripting. Domain: SDN, Networking - Led/Drove development & delivery of software to manage end-to-end virtual and physical Ethernet networks. - Presentation of accurate summary and detailed project status to management team. - Played a key role on a workload-driven project which was dynamic and automated configuration and provisioning solution for converged infrastructure. ### Senior Software Engineer @ Brocade Jan 2007 – Jan 2011 Technologies: Java, Java Swing, C, Linux Shell Scripting, Oracle DB SQL. Domain: Fibre Channel Networks, Data and Storage Networking, Network Manageability. - Worked with OEM customers on feature requirements for Brocade storage switches. - Ran usability study with OEM (EMC) system engineers, collected results, and prioritized action items. - Trained SQA, tech pub, system engineers and professional services to effectively use delivered applications. - Handled escalating customer defects. Reported investigation results and provided solutions if possible ## Education ### Master of Science - MS in Computer Science DePaul University ### Business Administration and Management in General University of Illinois Chicago ## Contact & Social - LinkedIn: https://linkedin.com/in/lynnli --- Source: https://flows.cv/lynnl JSON Resume: https://flows.cv/lynnl/resume.json Last updated: 2026-04-12