# Maddy Raff > Lead Product Designer Location: San Francisco Bay Area, United States Profile: https://flows.cv/maddy I'm an experienced product designer with a strong foundation in UX and a knack for making complex systems feel simple and intuitive. Over the past decade, I've worked across edtech, enterprise tools, and more—leading projects that improve how people learn, work, and connect. I thrive in cross-functional teams, enjoy simplifying messy problems, and care a lot about designing for clarity and purpose. ## Work Experience ### Lead Product Designer @ Study.com Jan 2025 – Present | Mountain View, California, United States Redesigning Study.com’s college credit platform to make earning a degree more accessible, efficient, and enjoyable through AI-powered learning. ### Senior Product Designer @ Study.com Jan 2023 – Jan 2025 | Mountain View, California, United States Designed and launched a new test prep product that helps professionals prepare for certification exams. The redesign drove a 15% increase in member retention, a 12% uplift in users achieving their target scores, and significant revenue growth. ### Senior Product Designer @ DoorDash Jan 2022 – Jan 2023 Led product improvements for the Merchant Menu Manager, optimizing the experience to reduce errors, improve order accuracy, and increase merchant satisfaction. These enhancements significantly reduced support escalations related to menu issues, improving efficiency for both merchants and consumers. ### Senior Product Designer @ LinkedIn Jan 2019 – Jan 2022 Led design for multiple high-impact initiatives across the LinkedIn Business Platform, shaping key experiences for users and internal teams. Notable projects included: • In-Product Help: Designed a contextual guidance experience that delivers help and support directly within the product, allowing users to resolve issues without leaving the page. Resulted in a 10% reduction in support cases. • Trust & Safety: Partnered with cross-functional leaders to define a long-term strategy and vision for LinkedIn’s internal content moderation tools. • Customer Support: Launched an internal support platform that enables agents to manage requests and maintain internal documentation. • Enterprise Admin Experience: Designed the platform that allows company admins to manage employee access and engagement across LinkedIn’s enterprise products. ### Product Designer @ LinkedIn Jan 2018 – Jan 2019 ### Associate User Experience Designer @ LinkedIn Jan 2016 – Jan 2018 ### UX Designer @ Workato Jan 2015 – Jan 2016 | Cupertino, CA As the second product designer at Workato, I collaborated closely with engineering and product leadership to shape the roadmap and drive execution. I helped transform complex enterprise automation into intuitive experiences, making automation more accessible and efficient for users. ### UX Designer @ 1StudentBody Jan 2014 – Jan 2015 | Redwood City, CA Started as a branding designer, creating logos, landing pages, and email campaigns to drive growth and user acquisition. While working on brand, I developed a strong interest in product design and built my UX skills through experimentation and self-directed learning. I led in-person research, prototyping, and user surveys to validate concepts, contributing to the successful launch of multiple mobile apps for high school students, including a group chat platform and a note-taking tool. ### Visual Designer @ The Badger Herald Jan 2012 – Jan 2013 | Madison, Wisconsin ## Education ### Bachelor of Science in Studio Art, Graphic Design University of Wisconsin-Madison ## Contact & Social - LinkedIn: https://linkedin.com/in/maddyraff --- Source: https://flows.cv/maddy JSON Resume: https://flows.cv/maddy/resume.json Last updated: 2026-02-23