# Madeleine Le > Senior Product Designer at IBM Location: Greater Seattle Area, United States Profile: https://flows.cv/madeleine User advocate. Content creator. Entrepreneurially minded. Overall geek. I'm passionate about user experience and how it affects the world around us. I'm strongly interested in how technology can be used to solve real-world problems. In my free time, I enjoy writing, baking, photography, going to art galleries, and reading news on trending topics in technology and social justice. ## Work Experience ### Senior Product Designer @ IBM Jan 2025 – Present | Bellevue, WA HashiCorp was acquired by IBM. Still designing new experiences and features for Boundary. ### Senior Product Designer @ HashiCorp Jan 2024 – Jan 2025 ### Product Designer @ HashiCorp Jan 2023 – Jan 2024 Designing new experiences and features for Boundary (https://www.boundaryproject.io/) ### Team Lead, UX Design @ LogicMonitor Jan 2022 – Jan 2022 - Managed a team of three designers. Guided them on best practices in design, UX research, and cross-functional team collaboration. - Served as lead designer on LogicMonitor's APM functionality ### Senior UX Designer @ LogicMonitor Jan 2021 – Jan 2022 | Austin, Texas, United States - Led designer on upcoming net new features for product, centered on DevOps - Led weekly research standup to determine research priorities based on product roadmap - Mentored associate UX designers and interns, by providing guidance and advice during their projects ### UX Designer @ LogicMonitor Jan 2019 – Jan 2021 | Austin, Texas Area - Led implementation of rapid iterative testing and evaluation (RITE) based UX research program consisting over 47+ customer partners. Responsible for running 250+ user research sessions within first 8 months of program. - Designed UX improvements for existing AIOps features in regards to forecasting - Conducted qualitative research studies to support product managers during planning of redesigns of existing features and creation of net new features ### Teaching Assistant @ University of Washington Jan 2019 – Jan 2019 Teaching Assistant for Asian American Studies 210: Asian American and Pacific Islander American Identity: Race, Ethnicity, and Culture. ### Research Assistant @ University of Washington Human Centered Design & Engineering Jan 2018 – Jan 2018 - Worked on a research team that focused on learning how hurricanes disrupt the lives of humans and how humans adapt around these disruptions, in order to identify solutions that can help affected communities. - Presented memos that covered analyzed data to research team, in order to help drive future studies. - Created categories to sort tweets based on the type of disruptions and adaptations they address. - Conducted SQL queries to find information about tweets. ### Journey Designer Intern @ SAP Concur Jan 2018 – Jan 2018 | Greater Seattle Area - Worked with leaders of customer-centric departments to produce a new framework of a journey map of SAP Concur's enterprise customers, in order to identify and resolve pain points that prevented customer engagement. - Responsible for creating interview protocol, conducting internal interviews to draft a hypothetical journey map, conducting external interviews with executive level customers, analyzing data from interviews, and designing framework based off of data analysis. ### Student Researcher @ University of Washington Human Centered Design & Engineering Jan 2018 – Jan 2018 | Greater Seattle Area - Supported research for a project in the engineering department that investigated how people change their environment to limit addictive smartphone use. - Designed surveys and interview methods. - Conducted 1-on-1 interviews with participants. - Presented analyzed data and findings through affinity diagrams and memos, which provided clear insights on current practices. ### UX/UI Design and Marketing Intern @ Intellis Jan 2017 – Jan 2017 | New York, New York - Responsible for redesigning a cross platform capital planning product. - Created user journeys and personas to identify existing pain points of then-current product. - Improved product's user experience by creating new redesigns that reduced the user’s cognitive load. - Created wireframes of mobile and web versions of products to show redesign of products. - Worked with graphic designer to design and deliver product mockups for development team. ### Writer @ Spoon University Jan 2016 – Jan 2017 | Greater Seattle Area - Contributed to http://washington.spoonuniversity.com on a bi-monthly basis. - Provided articles about food related trends - Worked with video producer from headquarters to create content for social media. ### Marketing and Content Intern @ AnswerDash Jan 2016 – Jan 2016 | Greater Seattle Area - Worked with marketing team to conduct research on UX strategies and self-service. - Wrote blog posts conveying completed research and provided recommendations based on the company's focus on UX and self-service. - Blogs were cross-linked by various companies. ### Research Intern @ Microsoft Jan 2015 – Jan 2015 | Redmond WA High school senior capstone project. - Developed research methods for a usability study with the Natural Interactions Group. - Ran trials, compiled data, and synthesized results from study. - Presented findings from research and created design recommendations to be implemented in the next development iteration. ### Assistant @ Kumon North America, Inc. Jan 2012 – Jan 2014 | Redmond WA - Helped students with their math and reading/writing work. - Mentored students to develop self-learning skills. - Graded the student’s work. ## Education ### Bachelor’s Degree in Human Centered Design and Engineering University of Washington ### High School Diploma in Robotics/Marketing and Media Seattle Academy ## Contact & Social - LinkedIn: https://linkedin.com/in/madeleinevle - Website: http://madeleinevle.com/ --- Source: https://flows.cv/madeleine JSON Resume: https://flows.cv/madeleine/resume.json Last updated: 2026-02-23