# Madeline O.

> Scaled Customer Success Manager at Ramp

Location: New York, New York, United States
Profile: https://flows.cv/madelineo

## Work Experience
### Scaled Customer Success Manager @ Ramp
Jan 2026 – Present | New York, United States

### Senior Sales Development Representative @ Ramp
Jan 2025 – Jan 2026 | New York, United States

### Sales Development Representative @ Ramp
Jan 2024 – Jan 2026 | New York, United States

### Account Executive @ SHADOW
Jan 2024 – Jan 2024

### Junior Account Executive- Fashion & Retail @ SHADOW
Jan 2023 – Jan 2024 | New York, New York, United States

### Account Coordinator- Fashion & Retail @ SHADOW
Jan 2022 – Jan 2023

### Beauty/ Maybelline NY Intern @ BPCM.
Jan 2022 – Jan 2022 | New York City Metropolitan Area
- Assisted with Maybelline NY Team 
- Writing & brainstorming pitches 
- Experience working on mailers, press + editor lists 
- Press trafficking

### Public Relations Intern @ Of Counsel
Jan 2022 – Jan 2022 | Charleston, South Carolina Metropolitan Area
-Writing, brainstorming & preparing client pitches
-Conducting daily trend & media research for clients using google analytics
-Assisting in events & photoshoots

### Studio Assistant @ Lulie Wallace Art
Jan 2021 – Jan 2021 | Charleston, South Carolina Metropolitan Area
-Manage and package daily textile, wallpaper, and fine art orders on Shopify 
-Incorporated fine oils and acrylics go create custom paintings 
-Organized and produced 50+ samples of textile and wallpaper orders weekly

### Marketing Communications Intern @ Cove Creative Studio
Jan 2021 – Jan 2021 | Charleston, South Carolina Metropolitan Area
-Planned and organized client social & promotion events 
-Proofread and edited marketing collateral, including social media content, web copies and client press releases 
-Grew social media growth by 80% and engagement by 100%

### Sales Associate @ Magnifique
Jan 2021 – Jan 2021 | Charleston, South Carolina, United States
-Implemented current brand and trend knowledge in order to provide the best possible service to customers 
-Engaged with customers to effectively build rapport and lasting relationships

### Fashion Public Relations Intern @ RK Communications
Jan 2020 – Jan 2020 | Remote
-Assisted with daily press clippings and conducted client press research
-Managed monthly client press reports and trend forecasts
-Maintain and add to styling/gifting documents and spreadsheets
-Knowledge in Microsoft Office 365 (excel, outlook, PowerPoint)
-Assisted account executives with styling returns and documentations

### Fashion Public Relations Intern @ Savannah Engel Public Relations
Jan 2020 – Jan 2020 | New York, New York, United States
-Researched and sent out daily reports to clientele 
-Fluent in press reports and case studies
-Assisted with daily research for press reports through searches and social media archives
-Kept up to date with trends and marketing analytics 
-Handled day to day jobs such as press releases, influencer searches, and email follow-ups

### Sales Associate @ The Plumed Serpent Bridal
Jan 2019 – Jan 2020 | Westport, CT
-Re-designed website along with organizing spreadsheets and documents using Excel and PowerPoint 
-Managed bookkeeping and in store-products 
-Handled invoices and kept up to date with designers and orders
-Collected and organized inventory
-Helped with social media, taking photos and modeling

### Hostess @ Prohibition Charleston
Jan 2019 – Jan 2020 | Charleston
-Answered daily phone calls and responded to emails
-Proficient knowledge in customer service led customers to tables and assisted in any occurring problems or requests
-Responded to reservations requests 
-Made daily floor plans


## Education
### Bachelor of Fine Arts - BFA in Communication, Arts Management
College of Charleston

### Wilton High School


## Contact & Social
- LinkedIn: https://linkedin.com/in/madeline-o-551686121

---
Source: https://flows.cv/madelineo
JSON Resume: https://flows.cv/madelineo/resume.json
Last updated: 2026-04-07