• Responsible for recruiting Product Designers and User Researchers, tripling the size of the UX team in 2019

• Manage, coach and mentor the UX team, providing opportunities for career growth through sponsorship and a clearly articulated competency matrix

• Collaborate cross-functionally with PM, Engineering, Data Science, Clinical and Regulatory to deliver user-centered solutions that lead to long-term behavior change and positive outcomes for users

• Responsible for Design and UX strategy, and communicating the business value of UX to executive stakeholders. Some projects include: standard operating procedure for user research conforming to the FDA’s quality standards, lean clinical trials to test usability and engagement, and discovery projects including apps in new disease areas like Gastrointestinal diseases, Bipolar disease and Oncology.

• Lead a UX-driven product development process through workshops and research informing a de-risked prioritized roadmap

• Lead all aspects of the UX process from foundational user research to usability testing, visual design, design systems, component libraries, animation, prototyping and spec delivery

• Responsible for UX Research and usability testing of planned features, leading to increased efficiency in the product development process

• End-to-end product design for iOS, Android and web apps including visual design, prototyping, animation and spec delivery

• Data analysis and continuous tracking of key metrics to inform design improvements

• Collaborated with Clinical, PM and Engineering to ensure timely releases and successful submission to the FDA

• Designed a gamified version of our app for Opioid Use Disorder which was awarded a $1 million grant by the National Institute on Drug Abuse (NIDA)

• Responsible for UX Research and usability testing for the redesign of Pivotal’s resource allocation product Panorama

• Responsible for the information architecture, visual design, prototyping and spec delivery of complex flows and new features

• Collaboration with PM and Engineering to manage scope and ensure timely releases